Prachi Chitrang Prajapati
Gold Coast,Australia
Summary
Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.
Overview
1
1
year of professional experience
Work History
Retail Assistant
Coles Express
09.2023 - Current
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Used POS system to process sales, returns, online orders and gift card activations.
- Approached browsing customers to initiate conversations to determine buying preferences.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Assisted customers with prompt and polite support in-person and via telephone.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Answered questions about store policies and addressed customer concerns.
- Helped customers manage large purchases by collecting items from shelves and storage locations.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
Kitchen Hand
Burleigh Pavilion
07.2023 - 09.2023
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Chopped vegetables, cut up fruit and prepared sauces when kitchen staff was busy.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
- Circulated kitchen area to receive work assignments and identify support tasks.
Kitchen Hand
Northcliff Surfclub
06.2023 - 07.2023
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Chopped vegetables, cut up fruit and prepared sauces when kitchen staff was busy.
- Worked on fryer and grill made puffs, sateys, coconut prowns, Spring rolls, fish cakes,calamari, Quail etcs...
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
Education
MBA - Engineering Management
Southern Cross University
Gold Coast, QLD03.2022
Bachelors of Engineering - Mechanical Engineering
Gujarat Technological University
India07.2016
Skills
- Proper Storage Procedures
- Sanitization Protocols
- Salad Preparation
- Chopping Vegetables
- Cleaning and Sanitation
- Food Plating and Garnishment
- Workplace Health and Safety
- Utensil and Appliance Cleaning
- Waste and Recycling Management
- Complex Problem-Solving
- Kitchen Operations
- Food Handling Procedures
- Digital Databases
- Upselling Strategies
- Brand Awareness Generation
- Payment Processing
- Customer Assistance
- Persuasive Selling
- Retail Transactions Processing
- Cash Register Operation
- POS Systems
Timeline
Retail Assistant
Coles Express
09.2023 - Current
Kitchen Hand
Burleigh Pavilion
07.2023 - 09.2023
Kitchen Hand
Northcliff Surfclub
06.2023 - 07.2023
MBA - Engineering Management
Southern Cross University
Bachelors of Engineering - Mechanical Engineering
Gujarat Technological University
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