Prachya Malla
Harris Park,NSW
Summary
Committed social and community service manager with proven experience in developing and implementing programs that serve diverse communities. Skilled in team leadership, strategic planning, and stakeholder engagement, ensuring projects meet both community needs and organizational goals. Successfully increased community participation and support through effective outreach, collaboration, and innovative solutions to complex social issues.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Intern
Yourside
Chatswood, NSW
05.2024 - 08.2024
- Managing daily email and phone communications, ensuring prompt and accurate responses.
• Conducting wellness and check-in calls to clients, addressing feedback and concerns.
• Managing case notes and maintaining accurate records in the system.
• Assisting in hosting different successful events for elderly clients, fostering engagement. - Participating in venue audits and client assessment processes, including preparing welcome
packs. - Coordinating postage operations for CHSP and HCP clients, including packing and mailing.
Intern
ACAP psych clinic
Sydney, NSW
05.2023 - 08.2024
- Reduced patient anxiety through active listening, problem-solving, and crisis
intervention techniques - Recognized and responded to signs of potential self-harm or suicide risk, utilizing
appropriate intervention strategies and resources to ensure patient safety - Maintained confidentiality while documenting patient information according to organizational regulations and facility policies
- Improved patient outcomes with accurate documentation of mental health
symptoms and progress - Facilitated therapeutic group sessions for increased social interaction and skill
development.
Social Worker
Asha Nepal
Kathmandu, Bagmati, Nepal
01.2017 - 11.2021
- Collaborated with family members to provide comprehensive support services to clients.
- Maintained and developed community relationships to support various client referrals.
- Worked collaboratively with other professionals such as psychiatrists, psychologists, and nurses to coordinate care for clients.
- Provided crisis intervention services to individuals in need.
- Participated in court proceedings related to cases involving children or vulnerable adults.
- Participated in professional development activities such as seminars, workshops, trainings.
- Assessed client needs and developed treatment plans accordingly.
Internship Trainer
Ghasi Nepal
Kathmandu, Bagmati Nepal
07.2016 - 12.2016
- Obtained and organized manuals, guides and visual materials for development and training purposes.
- Provide individualized academic support or tutoring to children struggling in specific subjects.
- Offer counseling services to students dealing with personal or emotional issues that may impact their education
- Work with families to improve communication and ensure a supportive home environment for the children
Education
Masters in Social Work Qualifying - Social Work
ACAP University College
Sydney, NSW11-2024
Graduate Certificate Of Human Services - Social Work
ACAP University College
Sydney, NSW10-2022
Bachelors Degree in Humanities And Social Sciences - Arts And Social Work
Trinity International College
Kathmandu Nepal01-2017
Skills
- Strong Communication and Interpersonal
- Team collaboration
- Knowledge of Social Work Ethics and
Confidentiality - Client assessment and care planning
- Cultural Competency
- Multitasking Abilities
- Crisis Intervention
- Written and verbal communication
- Problem-solving aptitude
Certification
- 2 months of Graphic Designing Course by WIT Nepal, Kathmandu Nepal
- 4 days of training on Conceptual clarity on Human trafficking by AATWIN Kathmandu Nepal
- 5 days of training on Women transformation program by Art of healing Kathmandu Nepal
- 4 days training on Alternatives to violence project by AVP- Kathmandu Nepal
- 4 days of training on Proposal and report writing training by Asha Nepal - Kathmandu Nepal
Languages
English
Full Professional
Nepali
Native/ Bilingual
Hindi
Full Professional
References
References available upon request.
Timeline
Intern
Yourside
05.2024 - 08.2024
Intern
ACAP psych clinic
05.2023 - 08.2024
Social Worker
Asha Nepal
01.2017 - 11.2021
Internship Trainer
Ghasi Nepal
07.2016 - 12.2016
Masters in Social Work Qualifying - Social Work
ACAP University College
Graduate Certificate Of Human Services - Social Work
ACAP University College
Bachelors Degree in Humanities And Social Sciences - Arts And Social Work
Trinity International College
Similar Profiles
Linda SmithLinda Smith
Counsellor at Yourside AustraliaCounsellor at Yourside Australia
Joana AndorfulJoana Andorful
Caregiver at At Yourside HomecareCaregiver at At Yourside Homecare
Mangaldeep RekhiMangaldeep Rekhi
Assistant Store Manager at Aldi AustraliaAssistant Store Manager at Aldi Australia