PRADEEP BHATT

• Prepare and issue accurate monthly resident invoices, ensuring all charges align with care plans, resident agreements, and government funding rules.
• Manage AN-ACC claims and supplements, reconcile government payments, and resolve rejected or incomplete submissions promptly.
• Monitor accounts receivable by allocating payments, maintaining ageing reports, and following up overdue accounts with professionalism and accuracy.
• Monitored accounts receivable, allocated payments, maintained ageing reports, and followed up on overdue accounts to enhance cash flow management.
• Performed billing reconciliations, investigated discrepancies, and ensured data integrity in resident management and financial systems to uphold accuracy.
• Liaised with residents, families, and guardians to clarify fees, resolve payment queries, and promote financial transparency.
• Support month-end processes including revenue recognition, accruals, audit preparation, and reporting requirements for the finance team.
• Collaborate with admissions, facility managers, and finance staff to ensure all billing activities comply with the Aged Care Act and organisational policies.

• Process weekly/fortnightly payroll for hotel staff, ensuring accurate calculation of hours, overtime, allowances, and leave entitlements in systems such as Kronos, Micropay, MYOB, and Xero.
• Verified and reconciled timesheets across multiple departments, resolving discrepancies and addressing staff payroll enquiries to ensure accurate payroll processing.
• Support Accounts Payable by processing invoices, checking purchase orders, handling expense reimbursements, and ensuring timely payment in line with company policies.
• Maintained employee records, contracts, onboarding documents, and personnel files, ensuring confidentiality and compliance with Fair Work and Hospitality Award requirements.
• Assist with rostering coordination, new starter setups, employee transfers/terminations, and preparation of payroll reports and summaries for management.
• Prepare administrative documentation including letters, data entry records, training logs, and compliance paperwork, supporting internal audits and regulatory requirements.
• Coordinate recruitment and staff support activities such as scheduling interviews, organising training sessions, and communicating updates to department managers.
• Provided administrative support to hotel management, facilitating smooth office operations through organized filing, clear communication, and efficient maintenance of office supplies.

• Maintained accurate financial records and general ledgers through meticulous verification and classification of revenue, expenses, and supporting documentation for compliance and reporting.
• Maintained accurate financial records, general ledgers, and daily accounting entries, including verification and classification of revenue, expenses, and supporting documentation.
• Performed bank, cash, petty cash, and inter-company reconciliations, identifying and resolving discrepancies to ensure accurate financial records.
• Assisted with monthly, quarterly, and annual financial reporting, including financial statements, budget variance analysis, expenditure tracking, forecasting, cash flow summaries, and profitability reports.
• Assisted in preparation of monthly, quarterly, and annual financial reports, including financial statements and budget variance analysis, to provide insights on expenditure tracking and cash flow management.
• Maintained fixed asset registers and depreciation schedules while supporting audits with financial schedules and reconciliations, contributing to effective reporting and system updates.

• Delivered professional customer service by responding to enquiries, resolving account-related issues, and providing accurate information on financial products, services, and digital banking channels.
• Processed a range of financial transactions, including deposits, withdrawals, fund transfers, cheque and card services, and digital banking registrations, while maintaining accuracy and compliance.
• Supported customer onboarding and account maintenance, including documentation verification, KYC/AML compliance, account opening and closure, and customer record updates.
• Maintained accurate customer and transaction records using core banking systems, supporting remittance, clearing, account verification, and daily branch operations to ensure compliance and operational efficiency.
• Promoted banking products and services, including savings accounts, fixed deposits, loans, remittance, and digital banking, enhancing customer engagement and contributing to branch performance.

• Thesis Title: The Impact of Supportive Work Environment on Employee Performance in Australian Aged Care: A Mediated Moderation Model of Employee Commitment and Self-Efficacy

Thesis Title: A Study on Investment Trend of Nepalese Commercial Banks