Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Personal care Assistant
Mercy Health
10.2020 - Current
Support clients with mental support and physical activities to accomplish quality of life and sustain needs
Assisted with feeding and monitored intake to help patients achieve nutritional objectives
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels
Remained alert to problems or health issues of clients and competently responded
Monitored and assisted residents through individual service plans
Built strong relationships with clients to deliver emotional support and companionship
Planned activities to encourage movement, stretching and strength building
Documented residents mental status, sleep and eating patterns in medical record book
Engaged patients in meaningful conversation, socialization and activity while providing personal care assistance.
Administration Support Coordinator
BlueCross community and residential services
08.2017 - 12.2019
Ran errands and provided general office support in a professional environment
General administrative and reception duties including answering phones, photocopying, filing and records management
Used strong analytical and problem solving skills to develop effective solutions for challenging situations
Proved successful working with tight deadlines and a fast paced environment
Maintained rapport with customer
Managers and employee by setting priorities and resoling problem situations
Demonstrated respect, friendliness and willingness to help wherever needed
Assisted with facility management team with a range of tasks including rostering, recruitment and marketing administrative support
Skilled at working independently and collaboratively in a team environment
Maintained continuity to work operations by documenting and communicating needed actions to management, discovering irregularities, determining continuing needs
Demonstrated strong organizational and time management skills while managing multiple projects
Ability to prioritize, organize and complete work within established deadlines and maintain a consistent level of professionalism
Assisted with day to day operations, working efficiently and productively with all team members
Proficient computer skills across a range of systems
Timesheet management including timesheet processing and approval whilst adhering to tight timeframes.
Administration Assistant
Regis Aged care Pty ltd
01.2017 - 10.2017
Front office management and dealing with general queries from a wide range of audience
Performed routine clerical tasks by scanning, filling and copying documents
Coordinate and schedule appointments and meetings
Performed routine analysis and calculations to process data for internal reports
Scheduled office meetings and client appointments for staff teams
Restocked supplies and place purchase orders to maintain adequate stock levels
Processed customer orders accurately and within agreed timeframes to meet service standards
Developed strategies to streamline and improve office procedures
Created and maintained database to track and record customer data.
Drafted agendas, recorded minutes and generated documents to facilitate meetings.
Education
Masters of information systems -
Federation University Australia
Geelong, VIC
03.2016
Advance Diploma in leadership and management -
Gen Institute
Melbourne, VIC
01.2020
Bachelors in Electronics and communication engineering -
HITS, Hyderabad, India
India
06.2008
Skills
Critical thinking
Problem solving
Team work and collaboration
Project management
Change management
Quality assurance
Performance monitoring
Customer focus
Staff management
Technical analysis
Self-motivated
Trouble shooting
Effective communication
Process improvement
Organizational skills
Attention to detail
Continuous learning
Time management
Accomplishments
Won STARFISH award at BlueCross community and aged care for “choose each day to engage at his very best and generous with sharing of knowledge and skills above and beyond his role as administration support coordinator. Build tools and facilitates management and organise to see date clearly manner.
References
Available upon request
Timeline
Personal care Assistant
Mercy Health
10.2020 - Current
Administration Support Coordinator
BlueCross community and residential services
08.2017 - 12.2019
Administration Assistant
Regis Aged care Pty ltd
01.2017 - 10.2017
Masters of information systems -
Federation University Australia
Advance Diploma in leadership and management -
Gen Institute
Bachelors in Electronics and communication engineering -