Pradeep Puri
ASHFIELD,NSW
Summary
Compassionate care service employee possesses gentle touch and caring attitude centred on treating people with dignity and respect. Observes and reports on patient status, cleans and organizes living quarters and provides companionship. Demonstrated knowledge of vital sign reading and proper aseptic and infection control policies. Collaborative team player with strong clinical and interpersonal skills. Available for casual or part time with no work restrictions and flexible for shifts.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Care Service Employee
The Marion Uniting
06.2020 - Current
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Monitored clients' overall health and well-being and noted significant changes.
- Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Pharmacy Assistant
Chemist Warehouse Botany
06.2019 - 06.2020
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
- Kept pharmacy counter and related areas clean, neat and organized.
- Received incoming supplies and stocked in correct locations.
CUSTOMER SERVICE REPRESENTATIVE (overseas)
Nepal Airlines corporation
01.2017 - 01.2018
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Worked well in a team setting, providing support and guidance.
Education
Certificate III in Ageing and Disability -
Diploma - Certificate III in Ageing And Disability
St Adams
Sydney02.2019
Skills
- Housekeeping Duties
- Community Integration
- Verbal and Written Communication Skills
- Sanitizing Surfaces
- COVID-19 Safety Policies
- Ability to Lift
- Patient Care
- Monitor Vital Signs
- Clinical Quality Program Standards
- PPE Usage
- First Aid and Safety
- Heavy Lifting
- Quality Control Procedure
Certification
First Aid and CPR training
S2S3 certificate
Food safety Training
Hand hygiene certificate
chemical training
Timeline
Care Service Employee
The Marion Uniting
06.2020 - Current
Pharmacy Assistant
Chemist Warehouse Botany
06.2019 - 06.2020
CUSTOMER SERVICE REPRESENTATIVE (overseas)
Nepal Airlines corporation
01.2017 - 01.2018
Certificate III in Ageing and Disability -
Diploma - Certificate III in Ageing And Disability
St Adams
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