Pradeep R
Bangalore,India
Summary
Detail oriented Sr. Service Technician with knowledge on complete full restorations of vehicle systems by employing testing, repair and replacement skills. Specialize in BMW motorcycles. Skilled at inspecting issues, estimating costs and building relationships with customers.
Dependable service technician polished in building client loyalty and maintaining service standards.
Hardworking troubleshooter and multitasker with several years of hands-on experience completing various services and repairs. In-depth understanding of blueprints and schematics.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Service Technician
Brighton BMW Motorrad
Melbourne, Victoria
12.2023 - Current
- Retrieved diagnostic codes from onboard computers using specialized scanning equipment.
- Diagnosed mechanical issues using specialized tools and equipment.
- Researched technical information related to specific makes and models of motorcycles for accurate repair advice.
- Provided estimates for labor costs associated with motorcycle repairs.
- Installed new engines or transmissions into existing frames.
- Performed diagnosis and troubleshooting of motorcycle systems, components, and accessories.
- Adhered to all safety guidelines while working on motorcycles.
- Inspected and tested motorcycles to determine necessary repairs.
- Adjusted valves, brakes, wheels, headlights, clutches, chains and belts and other components as needed.
- Recorded details of services provided in computerized database.
Senior Service Technician
JSP BMW Motorrad
Bangalore, India
04.2022 - Current
- Have been part of the core team, built the entire service setup from scratch right from sourcing to 100% functional service floor
- Have been the first to achieve sales targets of ~28 lacs Lacs INR in the motorcycle accessories section
- Examined service history and provided initial inspection to identify issues.
- Documented service repairs and customer information on database to track history and maintain accurate records.
- Met daily, weekly and monthly service and repair targets consistently to improve customer satisfaction.
- Kept service and repair documentation accurate and up-to-date, complying with company standards and legal requirements.
Senior Service Technician
Tusker BMW Motorrad
Bangalore, India
10.2018 - 03.2023
- Evaluated systems according to predetermined checklist and noted issues.
- Installed new vehicle systems and components in response to service orders, recall actions and manufacturer instructions.
- Have worked on 1500+ BMW motorcycles ranging from 310 CC to 1600 CC engine capacity
- Diagnosed and troubleshot problems, repairing and restoring machines to peak performance.
- Facilitated maintenance team training procedures to align with company standards.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Efficiently troubleshot and repaired engine components to cut company costs and maximize productivity.
- Explained diagnostic findings to customers and outlined repair or service options.
- Assisted team members with systematic troubleshooting and diagnostics.
- Cleaned and lubricated parts to keep equipment operating at peak performance.
Part Time Mechanic
Multi brand Garage
Bangalore, India
06.2014 - 01.2018
- Analyzed and located malfunctions in brakes, motors, switches and control systems.
- Replaced damaged, missing or defective parts with new and refurbished components.
- Completed full vehicle inspections to check for leaks, damage or other issues of concern.
- Performed basic electric repairs such as resetting circuit breakers and fitting lighting fixtures.
- Examined new and replacement parts to uncover defects.
Education
Bachelors in Automobile Engineering
Dayanand Sagar College of Engineering
Bangalore08.2014
Diploma in Automobile Engineering
KSIT
Bangalore06.2010
Skills
- Project estimation & Part evaluation
- Power tool proficiency
- Diagnostic tool knowledge
- Hand tool knowledge
- Equipment Troubleshooting
- Preventive Maintenance
- Customer Service
- Technical Support
- Quality Assurance
- Work Documentation
- Diagnostics expertise
- Expertise in installations
Certification
- Comprehensive Automobile Development Internship - CADI 8 day training on Design and Development of Automobile systems
- Bmw Motorrad Level- 3 high voltage technician.
- Bmw motorrad certified for diagnostics and repairs.
Languages
English
Full Professional
kannada
Native/ Bilingual
Timeline
Service Technician
Brighton BMW Motorrad
12.2023 - Current
Senior Service Technician
JSP BMW Motorrad
04.2022 - Current
Senior Service Technician
Tusker BMW Motorrad
10.2018 - 03.2023
Part Time Mechanic
Multi brand Garage
06.2014 - 01.2018
Bachelors in Automobile Engineering
Dayanand Sagar College of Engineering
Diploma in Automobile Engineering
KSIT
- Comprehensive Automobile Development Internship - CADI 8 day training on Design and Development of Automobile systems
- Bmw Motorrad Level- 3 high voltage technician.
- Bmw motorrad certified for diagnostics and repairs.
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