Pradeep Reddy
parramatta,NSW
Summary
Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills, understanding of client needs and sales closing rates. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals.
Overview
11
11
years of professional experience
Work History
Sales Representative
Frucor Beverages
Sydney, NSW
01.2021 - 12.2022
- Making outbound telesales calls to a portfolio of existing customers to drive sales of our popular beverage brands
- Proactively building relationships with our customers to identify needs and new opportunities to grow our customers business
- Providing product knowledge, upselling and promoting Frucor Suntory products
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Developed and delivered engaging sales presentations to convey product benefits.
- Sell in new stock and build new product displays
- Drive profitability through appropriate product ranging in stores
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
Sales Assistant (Tech specialist)
JB HIFI
Kensington, NSW
01.2018 - 11.2020
- Describing the products in detail to the customers.
- Upselling products to customers and enrolling customers for promotions
- Assisting customers in providing the best services that fits their needs
- Merchandising the department
- Stock evaluation and Stock ordering
- Attending weekly meetings with the team manager
- Carried out day-to-day duties accurately and efficiently.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Collaborated with team members to achieve target results.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Area Sales Representative
PFD food services
02.2015 - 03.2018
- Drastically improved customer satisfaction rate
- Managing day-to-day performance of the team
- Evaluating sales data to define potential to improve
- Sharing best practices to sales and marketing team
- Having strong ability to evaluate and have excelling planning skills
- Collaborating with various teams to improve the sales figures.
- Drove team revenue totals by bringing in top sales numbers.
Customer service Supervisor
Coles super Market
Bondi Junction, NSW
01.2011 - 06.2014
- Open the service department
- Serve customers with a smile at all times
- Maintain high standard attire and self-presentation
- Held “Use Hygienic Practices for Food Safety” certificate from Australian Qualification Training (AQT)
- Recognized as Best Customer service representative by the higher-level management.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Monitored front areas so that questions could be promptly addressed.
Education
Master’s - professional accounting
Holmes institute
2015
Master’s - business administration
Holmes institute
2014
Bachelor’s - Business administration
Melbourne institute of technology Sydney
2012
Skills
- Customer Care Skills
- Marketing Skills
- Expert in digital advertising & Social media management
- Analyzing data
- Communication & Presentation Skills
- Leadership Skills
- Problem Solving Skills
- Creative & Innovative
- Proactive & Industrious
- Multi-tasking & Time Management
- Effective Inventory Management
- Prepare Business Reports & plans
- Adjust to Change management
- Product and Service Knowledge
- Inside and Outside Sales
- B2B Sales & Post-Sales Support
- Customer Retention Abilities
- Market Research
- Product Merchandising and Distribution
- Product Management and Pricing
- Onsite Product Demonstrations
- Negotiation Tactics
- Strategic Planning & Performance Improvement
COMPUTER PROFICIENCY
- MS-OFFICE, MS-EXCEL, PowerPoint, HTML
- Power Bi
- Sharepoint
Timeline
Sales Representative
Frucor Beverages
01.2021 - 12.2022
Sales Assistant (Tech specialist)
JB HIFI
01.2018 - 11.2020
Area Sales Representative
PFD food services
02.2015 - 03.2018
Customer service Supervisor
Coles super Market
01.2011 - 06.2014
Master’s - professional accounting
Holmes institute
Master’s - business administration
Holmes institute
Bachelor’s - Business administration
Melbourne institute of technology Sydney
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