Summary
Overview
Work History
Education
Skills
Certification
Projects Summary
Personal Information
Job Skills
Work Preference
Timeline
Generic
Pradeep Kumar  Rachamalla

Pradeep Kumar Rachamalla

Melbourne,Australia

Summary

Experienced with Salesforce development, focusing on creating and optimizing custom CRM applications. Utilizes Apex, Visualforce, and Lightning components to enhance functionality and user experience. Adept at managing integrations, automating processes, deployment and enhancing user experience. Track record of managing projects efficiently, ensuring timely delivery and effective team collaboration. Strong problem-solving abilities, effective communication skills, and commitment to continuous improvement.

Salesforce professional with extensive experience in optimizing CRM systems and driving user engagement. Known for effective collaboration within teams, ensuring seamless integration of Salesforce solutions to meet dynamic business needs. Proven skills in data management, process automation, and problem-solving.

Overview

11
11
years of professional experience
5
5

Certifications

Work History

Application development specialist/ Team Lead

Accenture Solutions
05.2018 - 11.2024
  • Collaborated with stakeholders regarding project capabilities and limitations to deliver optimal functionality
  • Participated in design and planning exercises for future software rollouts.
  • Explained project technical risks and benefits during project kick-off.
  • Reduced application bugs by conducting thorough testing and debugging prior to deployment.
  • Developed high-quality software applications, adhering to industry best practices and coding standards.
  • Estimated work hours and tracked progress using Scrum methodology.
  • Authored code fixes and enhancements for inclusion in future code releases and patches.
  • Corrected, modified and upgraded software to improve performance as per Salesforce Releases.
  • Assisted with creation of user manuals and Documents like Technical Document and Functional Document.
  • Updated technical documentation, product specifications, and technical training materials as per the version.
  • Delivered exceptional customer support by addressing technical issues promptly and providing timely solutions.
  • Mentored junior developers, fostering professional growth and enhancing team productivity.

Software Engineer

Wipro
09.2013 - 05.2018
  • Reduced system downtime by proactively addressing potential issues through regular maintenance activities.
  • Consistently met project deadlines by effectively managing time and prioritizing tasks according to importance.
  • Analyzed proposed technical solutions based on customer requirements.
  • Developed reusable components that significantly reduced development effort on multiple projects.

Education

Bachelors - Computer Science

Jawaharlal Nehru Technological University
08.2012

Skills

  • Cloud Computing
  • SalesforceCom CRM Administration
  • Developing Apex classes
  • Visual Force
  • Lightning Web Components
  • ETL Tool
  • Data Loader
  • Salesforce Inspector
  • Workbench
  • Web Technologies
  • HTML
  • CSS
  • JavaScript
  • OS
  • Windows
  • Tools & Technologies
  • Lightning App
  • Service now
  • Jira

Certification

  • Salesforce Certified Administrator, 08/01/21
  • Salesforce Certified Platform App Builder, 08/01/24
  • Salesforce Certified Platform Developer I, 06/01/20
  • Salesforce Certified OmniStudio Developer, 11/01/21
  • Salesforce Certified Platform Developer II, 09/01/21

Projects Summary

  • PLM, Enables workflow automation for various business processes such as Accounts Payable, Helpdesk, Collections, etc., Involved in total SDLC process like requirement analysis, design, coding and deployment, Customization like creation of Objects, Relationships, Record Types, Report types, Page Layouts, Custom Settings, Analysed and implemented the Security model using Profiles, Roles and Sharing Model settings, Designed and developed Workflow rules for generating mails and Tasks, Designed Apex dynamic approval process
  • OTC, "Order to cash" (O2C or OTC) refers to the business process for receiving and processing customer’s payments., Analysed and implemented the Security model using Profiles, Roles and Sharing Model settings, Designed and developed Workflow rules for generating mails and Tasks, Designed Apex dynamic approval process, Involved in total SDLC process like requirement analysis, design, coding and deployment, Customization like creation of Objects, Relationships, Record Types, Report types Page Layouts
  • Healthcare System, Aimed to develop the application which is used to handle patient records., Salesforce Implementation, Administration & Development, Developed on Approval Process and Dynamic Apex Approval process, Analysed and implemented the Security model using Profiles, Roles and Sharing Model settings, Developed a powerful Tabbed Application using Visual force Pages and Controllers, Developed Triggers for applying the business logic on Database events
  • Process Management System, Vanquis Bank (UK) provides domestic personal banking services to UK customers., Implemented the requirements on Salesforce.com platform and Force.com IDE using Eclipse, Created various Custom Objects, Custom Fields, record types and workflow rules, Involved in developing Vf Pages, Controllers, and Triggers & Custom classes for reporting, Created various Apex Classes and Triggers for Validations, Workflow rules for field updates
  • Contract & Regulatory Services, CFS Clinical delivers Software as a Service (SaaS) applications.

Personal Information

  • Date of Birth: 08/27/91
  • Gender: Male
  • Nationality: Indian

Job Skills

  • Certified 5X and Experience of 10+ Years in Application Software Designing, Development and Implementation
  • Hands-on design and development using Force.Com platform (Salesforce CRM Applications)
  • Developed sophisticated Force.com apps, integrate and customize existing Salesforce CRM and Force.com solutions
  • Drafting Unit tests cases and deployment through Force.com Eclipse IDE, Devops (Jenkins), and Change sets
  • Salesforce Administrator and data specialist responsible for User Management, Security Settings, Analytics
  • Strong understanding of Salesforce Administration (SFA), Profiles, Creating Roles, Permissions Sets
  • Strong Implementation experience using Custom objects, Triggers, workflows, Visual Force Pages, and Apex classes
  • Good Knowledge of MVC architecture and Object-Oriented Programming
  • Salesforce.com Data Migration and Application configuration
  • Experience on Schedule apex and knowledge on batch apex
  • Experience on Soap and Rest services
  • Experience on Lighting Web Components (LWC)
  • Experience in Service Cloud and Community Cloud/ Experience Cloud
  • Team player with good communication and leadership skills
  • Maintain Documentation on processes, policies, and configuration
  • Manage Salesforce Sandboxes by refreshing with Production after every deployment
  • Install and configure 3rd party packages from App Exchange
  • Experience using SCRUM/ AGILE methodologies in Jira tool

Work Preference

Work Type

Full TimeContract Work

Work Location

On-SiteRemoteHybrid

Timeline

Application development specialist/ Team Lead

Accenture Solutions
05.2018 - 11.2024

Software Engineer

Wipro
09.2013 - 05.2018

Bachelors - Computer Science

Jawaharlal Nehru Technological University
Pradeep Kumar Rachamalla