Pradip Adhikari
Westmead,NSW
Summary
A skilled cybersecurity specialist looking for a relevant role to put demonstrated abilities in protecting digital environments and preventing cyberattacks. I have more than two years' experience in IT industry as an IT help desk and cyber security analyst. With this experience, working on security architecture, risk management, and compliance in the past, I'm committed to contributing what I have learned to improve an innovative company's cybersecurity architecture. Being a confident person with strong academic background and problem-solving skills I am prepared to infuse a proactive and creative mentality into a fast-paced work setting, guaranteeing the organization's resilience against constantly changing cyber threats.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cyber Security Analyst
Havencab Property Group
09.2023 - Current
- Understood about different types of attacks, threats and vulnerabilities
- Monitored incidents and alerts related to security
- Supported to identify vulnerabilities and prioritise fixing them
- Engaged on incident response, recording every incident response scenario and gained lessons from it
- Conduced log analysis and actively taken part in the security incident investigation and reaction
- Gained knowledge about the acquisition, application and maintenance by using security tools like XDR, SIEM, SOAR, IDS and IPS
- Learned about the frameworks such as NIST, Essential 8 and ISO 27001
- Designed, Implemented and maintained security in Palo Alto NGFW
- Actively participated on conducting awareness of users about the security threats and their mitigation
- Participated on maintaining the documentation of policies, procedures and configurations
- Get updates related to cybersecurity trend and technologies.
Desktop Support Analyst
Havencab Property Group
07.2022 - 09.2023
- Facilitating the efficient use of technological resources in a company
- Installing, configuring, maintaining, and offering support for hardware, operating systems, and application software connected to computers
- Providing technical assistance to all employees, end users and stakeholders
- Using ticket-tracking software to create IT tickets and keeping track of each work pathway's progress
- Establishing network connections to network devices of company
- Troubleshooting of issues occurred and patch up software when necessary
- Follow up with clients to ensure that their systems are functioning properly after troubleshooting
- Monitoring and solving issues on Microsoft Outlook and Teams.
IT Helpdesk Support
Subisu Cablenet Limited
08.2020 - 11.2021
- Assisted end users with prompt and attentive service, answering questions and fixing technological problems
- Successfully done troubleshooting and fixed problems, elevating complicated ones to higher tier help where required
- Used a ticketing system to record, monitor, and keep track of support communications
- Stayed in constant contact with end users, providing them with updates on the state and development of issues they had raised
- Used remote desktop software and other technologies to troubleshoot and fix problems for employees who were located off-site or in different places
- Installed, set up, and upgraded software programmes on user devices
- Oversaw user account management, maintaining security and adherence to company guidelines
- Worked on ongoing projects and resolved challenging technical challenges with other IT teams
- Gathered end-user feedback to determine what needed to be improved.
Education
Master's in information technology (Network Security) -
Charles Sturt University
02.2023
Bachelors in Science -
Damak Multiple Campus (Tribhuvan University)
09.2018
Skills
Technical Skills
- Windows Troubleshooting
- SIEM, SOAR, IPS, IDS
- Frameworks (Essential 8, NIST and ISO 27001)
- Incident Response
- Log Analysis
- Identify threats
- Desktop Support
- Ticketing System
- Multi Factor Authentication
- Microsoft 365 Administration including Outlook, Exchange Online, SharePoint, and Teams
- VMware
- Firewall
- Routing and Switching
- Microsoft defender and sentinel
- CCNA security
- Putty
- VirtualBox
Certification
- PCNSA: Learning
- Microsoft SC – 200: Learning
References
Provided on request
Timeline
Cyber Security Analyst
Havencab Property Group
09.2023 - Current
Desktop Support Analyst
Havencab Property Group
07.2022 - 09.2023
IT Helpdesk Support
Subisu Cablenet Limited
08.2020 - 11.2021
Master's in information technology (Network Security) -
Charles Sturt University
Bachelors in Science -
Damak Multiple Campus (Tribhuvan University)
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