Disciplined administrative worker pursuing opportunity to further study and add to hands-on financial services experience. Accomplished at performing quantitative data and producing graphs. Excellent report drafting and monthly statement analysis talents. Flexible and hardworking eager to listen, learn and support superiors.
Overview
5
5
years of professional experience
Work History
Clinical Services Officer
Queensland Health Department
08.2023 - Current
Improved overall department efficiency by streamlining processes and implementing new policies.
Enhanced communication between team members by organizing regular meetings and fostering open dialogue.
Increased employee satisfaction with constructive performance evaluations and targeted feedback.
Boosted team morale through recognition programs, resulting in higher productivity levels.
Maintained strict adherence to industry regulations, minimizing risk exposure for the organization.
Delivered high-quality training programs, enhancing employee skill sets and contributing to professional development efforts.
Utilized data-driven decision-making techniques to inform strategic planning processes and measure progress towards goals.
Enhanced patient satisfaction by providing timely and accurate information regarding appointments, procedures, and billing inquiries.
Streamlined the registration process for new patients, ensuring efficient data entry and recordkeeping.
Assisted in reducing wait times by efficiently managing patient flow and appointment scheduling.
Improved communication between medical staff and patients, facilitating prompt responses to questions and concerns.
Coordinated with insurance providers to verify coverage and process claims accurately, minimizing billing errors.
Organized medical records for easy retrieval, maintaining confidentiality and compliance with HIPAA regulations.
Contributed to a positive clinic atmosphere by greeting patients warmly upon arrival and addressing their needs promptly.
Scheduled diagnostic tests and procedures for patients as ordered by healthcare providers, coordinating logistics with external facilities when required.
Managed flow and care of 70-100 patients a day with varying medical conditions.
Outpatients Administration Officer
Queensland Health Department
10.2018 - Current
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proved successful working within tight deadlines and a fast-paced environment.
Cultivated interpersonal skills by building positive relationships with others.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Day Trader
Self-employed
01.2021 - Current
Increased trading profits by employing effective risk management strategies.
Analyzed market trends for informed decision-making and improved portfolio performance.
Utilized technical analysis to identify profitable trades, optimizing investment outcomes.
Managed a diverse portfolio of stocks, options, bonds, and other securities to maximize returns.
Implemented efficient trading systems for faster execution of orders and minimized slippage.
Collaborated with fellow traders for sharing insights and refining strategies, enhancing collective success rates.
Achieved consistent returns by backtesting and fine-tuning trading strategies before implementing them in live markets.
Education
Bachelor's of Applied Financial Advice - Finance And Accounting
Griffith Universit
Nathan Campus
10.2025
Skills
Data Entry
Appointment Scheduling
Account Updating
Product Knowledge
Information Security
Report Generation
Complaint Resolution
Proofreading
Timeline
Clinical Services Officer
Queensland Health Department
08.2023 - Current
Day Trader
Self-employed
01.2021 - Current
Outpatients Administration Officer
Queensland Health Department
10.2018 - Current
Bachelor's of Applied Financial Advice - Finance And Accounting
Griffith Universit
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