Pragati Gaudel
Melbourne,VIC
Summary
Outgoing Front End Cashier bringing 1 years of experience in various front area roles. Excellent math skills. Quickly calculates and processes transactions. Strong product knowledge and understanding of target customers. Talented at packaging and transporting merchandise, minimizing product loss and enhancing customer service. Committed to leaving great, lasting impressions.
Overview
2
2
years of professional experience
Work History
Front Desk Cashier
A1 Bakery
11.2023 - Current
- Balanced cash drawer at the end of each shift, ensuring accuracy in financial reporting and minimizing discrepancies.
- Handled phone inquiries professionally, providing prompt assistance or transferring calls as needed for optimal guest service.
- Assisted in resolving guest complaints and concerns, ensuring a high level of satisfaction with their stay.
- Enhanced customer satisfaction by providing efficient and accurate cashier services at the front desk.
Cleaner
Office Work- Keilor
12.2023 - 06.2024
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Junior Accountant
L Adhikari And Associations
07.2022 - 01.2023
- Assisted with preparation of monthly financial statements.
- Prepared bank reconciliations on a monthly basis to identify potential discrepancies between company records and bank statements.
- Prepared journal entries and entered into system using [Software].
- Generated and submitted invoices based upon established accounts receivable schedules and terms.
Customer Service Manager
All In One Department Store
02.2022 - 11.2022
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
Education
High School Diploma -
Southern Cross Education Institute
North Melbourne, VIC02.2025
High School Diploma -
Chinzei Gakuin
Nagasaki, Japan11.2023
Skills
- Patience and Empathy
- Team player attitude
- Workplace Cleanliness
- Reliability and punctuality
- Maintaining confidentiality
- Decision-making capability
- Cash handling expertise
- Data Entry Efficiency
Languages
Japanese
Professional Working
Hindi
Full Professional
English
Native or Bilingual
Nepali
Native or Bilingual
Timeline
Cleaner
Office Work- Keilor
12.2023 - 06.2024
Front Desk Cashier
A1 Bakery
11.2023 - Current
Junior Accountant
L Adhikari And Associations
07.2022 - 01.2023
Customer Service Manager
All In One Department Store
02.2022 - 11.2022
High School Diploma -
Southern Cross Education Institute
High School Diploma -
Chinzei Gakuin
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