Prajak Thongaekkasit (Young)
Sydney,NSW
Summary
Positive and caring student support professional with upbeat attitude and detail-oriented approach to meeting all student needs. Highly organized, proactive, and flexible with strong critical thinking and planning abilities. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. Proven track record of maintaining efficient office operations. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Student services assistant manager position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Student Services Assistant
Magill College Sydney
06.2022 - 11.2023
- Supported student social, emotional and academic development.
- Provided information and coordinated referrals for available programs.
- Implemented retention strategies to improve outcomes.
- Developed tutoring program to help students excel in studies.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Volunteered to help with special projects of varying degrees of complexity.
- Established administrative work procedures to track staff's daily tasks.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Liaised between clients and vendors and maintained effective lines of communication.
- Facilitated timely delivery of special projects to meet organizational and departmental objectives.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
Cleaning Staff Member
Vertex Integrated Services
02.2020 - 05.2022
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Provided assistance to other staff members with cleaning of difficult areas.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Supervised supplies in inventory and submitted reorder requests.
- Used power scrubbing and waxing machines to scrub and polish floors.
Warehouse Assistant
Retail
02.2016 - 12.2019
- Prepared orders for shipment by picking and packing.
- Received and processed incoming stock to keep inventory levels accurate and up-to-date.
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
- Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
- Collaborating with other departments to optimize warehouse operations and keep production high.
- Managed staff scheduling to prepare for high and low production periods to keep warehouse running smoothly.
- Sorted and delivered materials to different work areas and staff.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
- Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Assisted with stock takes and cycle counts to promote accurate inventory processes.
Education
Certificate IV - Certificate IV in Marketing And Communication
Magill College Sydney
Sydney, NSW03.2023
Advanced Diploma - Advance Diploma of Leadership And Management
Macquarie Education Group Australia
Sydney, NSW01.2022
Diploma - Diploma of Leadership And Management
Macquarie Education Group Australia
Sydney, NSW12.2020
Certificate IV - Certificate IV in New Small Business
Australian Academy of Commerce
Sydney07.2018
Certificate II - Certificate II in Business
Australian Academy of Commerce
Sydney, NSW06.2017
English Course - General English Course
Lloyds International College
Sydney04.2016
High School Diploma -
Sarasas Witaed Bangbon
Thailand2009
Skills
- Student Support
- Document Retrieval
- Inventory Management
- Spreadsheet Tracking
- Data Entry
- Customer Service
- Database Administration
- Calendar Management
- Recordkeeping
- Documentation and Recordkeeping
- Multitasking and Time Management
- Spreadsheet Management
- Spreadsheet Development
Languages
English
Professional Working
Thai
Native or Bilingual
Timeline
Student Services Assistant
Magill College Sydney
06.2022 - 11.2023
Cleaning Staff Member
Vertex Integrated Services
02.2020 - 05.2022
Warehouse Assistant
Retail
02.2016 - 12.2019
Certificate IV - Certificate IV in Marketing And Communication
Magill College Sydney
Advanced Diploma - Advance Diploma of Leadership And Management
Macquarie Education Group Australia
Diploma - Diploma of Leadership And Management
Macquarie Education Group Australia
Certificate IV - Certificate IV in New Small Business
Australian Academy of Commerce
Certificate II - Certificate II in Business
Australian Academy of Commerce
English Course - General English Course
Lloyds International College
High School Diploma -
Sarasas Witaed Bangbon
Visa
Student visa (Subclass 500)
Visa
Student visa (Subclass 500)
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