Prajeet Basnet
Customer Assistance
Sydney,NSW
Summary
Enthusiastic to work and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of my duty and finishing the given task with perfection. Highly motivated to learn, grow and excel in customer service or retail industry.
Overview
4
4
Languages
3
3
years of post-secondary education
2
2
years of professional experience
Work History
Detailer
Thrifty Car Rental
Caringbah, NSW
03.2020 - Current
- Provided primary customer support to internal and external customers.
- Described customers about the vehicles available in the fleet and all its features.
- Trained staff on operating procedures and company services.
- Effective liaison between customers and internal departments.
- Reported any customer-oriented issues immediately to manager for swift assistance and resolution.
- Completed vehicle inspections prior to service and after completion to assess damage.
- Identified safety issues and addressed with shift supervisor.
- Used cleaning, protective and restorative agents to maintain and enhance appearance of vehicles.
In-Store Team Member
Domino's Pizza
Gymea Bay, NSW
09.2020 - 01.2021
- Maintained proper sanitation and safety standards in the store.
- Verified that the available goods meets quality requirements.
- Provided positive impressions to welcome existing, new and potential customers.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Engaged with customers to effectively build rapport and lasting relationships.
- Helped customers complete purchases, locate items and took the payments.
Education
Associate of Science - Physics
Little Angel's College
Lalitpur, Nepal 04.2017 - 04.2019
Bachelors of Information Technology - Information Technology
Academy of Information Technology
Ultimo, NSW 03.2020 - 01.2021
Bachelor of Business Information Systems - Information Technology
Australian Institute of Higher Education
Haymarket, NSW 03.2021 - Current
Skills
Multitasking abilities
Good listening skills
Retail store support
Staff education and training
Customer service
Verbal and written communication
Critical thinking
Detail-oriented
Organization and Time management
Hobbies
I enjoy playing football, cricket, drum set, piano, computer games and also, fund of exploring new technological devices it's features.
Timeline
Bachelor of Business Information Systems - Information Technology
Australian Institute of Higher Education
03.2021 - Current
In-Store Team Member
Domino's Pizza
09.2020 - 01.2021
Bachelors of Information Technology - Information Technology
Academy of Information Technology
03.2020 - 01.2021
Detailer
Thrifty Car Rental
03.2020 - Current
Associate of Science - Physics
Little Angel's College
04.2017 - 04.2019