Prajeet Thapa
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Detail-oriented administrative assistant with experience in customer service, data entry and office management.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Pines Living
07.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Created and maintained databases to track and record customer data.
- Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
Team Member
Woolworth's
04.2020 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Addressed and resolved customer complaints in polite and professional manner.
Manager
Woolworth's
09.2022 - 06.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
Master of Information Technology - Information Technology
Federation University Australia
Ballarat, VIC10.2020
Bachelor of Business Studies - Finance
Tribhuvan University
Kathmandu Nepal2018
Skills
- Document Control
- Database Management
- Quality Assurance
- Information Security
- Mail Handling
- Data Entry
- Office Administration
- Supervising Staff
- Customer Relations
- Dedicated Team Player
Certification
Certificate III in Individual Support (Disability and Ageing)
First Aid and CPR trained.
Driver's License
Languages
Hindi
Elementary
English
Professional Working
Nepali
Native or Bilingual
Timeline
Administrative Assistant
Pines Living
07.2023 - Current
Manager
Woolworth's
09.2022 - 06.2023
Team Member
Woolworth's
04.2020 - Current
Master of Information Technology - Information Technology
Federation University Australia
Bachelor of Business Studies - Finance
Tribhuvan University
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