Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Area Supervisor
Joss Services
Bella Vista, NSW
03.2023 - Current
Developed and maintained a positive working environment for all staff members.
Created and implemented daily work schedules to ensure that all tasks were completed in an efficient manner.
Monitored employee performance, providing feedback and coaching as needed.
Conducted regular safety audits to ensure compliance with occupational health standards.
Resolved customer complaints in a timely and professional manner.
Maintained records of team member productivity, attendance, and other metrics related to job performance.
Performed daily inspections of equipment to identify potential maintenance issues before they occurred.
Facilitated communication between departments within the organization to ensure successful collaboration.
Kept areas clean, neat and inspection-ready to comply with product guidelines.
Marketing Manager
WOW EVENTS
Campsie, NSW
04.2019 - 09.2022
Worked with management team to oversee and monitor marketing strategy.
Developed social media marketing strategies to help brand company and increase sales.
Managed creation of marketing materials, collateral and sales support tools.
Prepared and sent proposals to prospective clients.
Planned advertising campaigns for online, print and other mediums.
Collaborated with other departments to coordinate strategic marketing activities.
Delivered marketing strategy updates to upper-level management.
Operations Supervisor
Stafflex
Parramatta, NSW
05.2018 - 02.2019
Trained, mentored and motivated employees to maximize team productivity.
Engaged employees to create safe, energetic work environment through feedback and recognition.
Identified areas for improvement and implemented new processes to enhance overall company quality and performance.
Built strong operational teams to meet process and production demands.
Developed work plans and schedules for employees to facilitate adequate staffing for service requirements.
Developed action plans based on analysis findings and implemented solutions.
Education
Cert III - Individual Support (Ageing/Disability)
Australian Community And Management College
Sydney, NSW
07-2023
Cert IV Commercial Cookery & Hospitality Managemen
TKL
Parramatta
Skills
Problem Solving
Sales Projections
Relationship Building
Product and Service Promotion
Networking Events
Advertising Campaigns
Customer Service
Interdepartmental Collaboration
Verbal and Written Communication
Time Management
Lead Generation
Meal Preparation
Personal care assistance
Recreational Activities
Cultural Sensitivity
First-aid and CPR
Behavioral support
Mobility Assistance
Documentation abilities
Clean Driving Record
Affiliations
part-time musician
indoor and outdoors sports
Certification
Driving License
First Aid and CPR
Timeline
Area Supervisor
Joss Services
03.2023 - Current
Marketing Manager
WOW EVENTS
04.2019 - 09.2022
Operations Supervisor
Stafflex
05.2018 - 02.2019
Cert III - Individual Support (Ageing/Disability)
Australian Community And Management College
Cert IV Commercial Cookery & Hospitality Managemen