Results-oriented individual with a passion for continuous learning and innovation. Known for leveraging analytical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Disability Support Worker
Excellence Care Services
Casula, NSW
02.2024 - 08.2024
Assisted clients with daily living activities such as bathing, dressing, and eating.
Facilitated communication between nonverbal individuals using sign language or other methods.
Assisted in developing self-care skills such as personal hygiene practices.
Participated in team meetings with supervisors, doctors, nurses, therapists.
Assisted clients with activities of daily living such as eating, dressing, and grooming.
Managed challenging behaviors through positive reinforcement techniques.
Maintained records of services provided, client progress, and goals achieved.
Reported concerns to nurse supervisor to promote optimal care.
Lifted, moved and adjusted clients to ambulate individuals for diverse needs.
Planned and prepared nutritious meals and snacks to meet diabetic, low sodium and high protein diets.
Transported patients safely to social activities and doctors appointments.
Digital Marketing Specialist
Stone Select Australia Pty Ltd
Bankstown, NSW
03.2022 - 08.2024
.
Performed keyword research and analyzed SEO performance of webpages.
Monitored competitor activities and developed strategies to differentiate products or services.
Analyzed website traffic metrics and adjusted strategies accordingly.
Analyses customer feedback from surveys or focus groups to identify areas of improvement.
Provided technical support during product launches or other special events.
Developed strategies for paid search campaigns across multiple channels including Google AdWords.
Assisted in the development of promotional materials such as banners, videos.
Collaborated with creative teams to design visuals for digital marketing campaigns.
Analyzed consumer behavior data using analytics tools such as Google Analytics.
Maintained a database of customers' information for targeted marketing efforts.
Utilized CRM tools to segment audiences and personalize digital marketing messages.
Managed email marketing campaigns from conception to execution.
Created engaging content for social media platforms, including Facebook, Twitter, and Instagram, to foster community growth.
Marketing Officer
Stafflex Pty Ltd
Campsie, NSW
02.2020 - 03.2022
Conducted competitor research to understand the industry dynamics and identify opportunities for growth.
Organized promotional events to increase brand awareness and customer engagement.
Monitored competitor activity to identify new opportunities for growth.
Created and coordinated blog content, supporting larger marketing strategy.
Investigated consumer opinions in collaboration with marketing teams, pollsters and statisticians.
Trained interviewers in proper techniques to collect relevant and reliable data.
Evaluated digital presence by product, service or brand to help define digital strategies.
Created proposals for service and product strategies based on marketing data.
Sales Assistant
SPAR
Parramatta, NSW
11.2017 - 12.2018
Organized stockroom shelves, racks and bins according to store layout and product categories.
Performed regular price checks to ensure competitive pricing.
Processed orders accurately and efficiently using a POS system.
Replenished merchandise on shelves as needed throughout the day.
Informed customers about current promotions and discounts.
Ensured that all promotional materials were properly displayed in their designated areas.
Education
Cert IV in Aged Care And Disability - Aged Care And Disability
Wave Institute
Campsie, NSW
01-2024
Bachelors of Information And Technology - Information Technology
Academy of Information And Technology
Ultimo, NSW
09-2021
High School Diploma -
Prasadi Academy
Lalitpur, Nepal
03-2016
Diploma in Hospitality Management - Hospitality
Reach Community College
Haymarket, NSW
Skills
Google Business Suite
Adobe Creative Suite
Social Media Marketing
Keyword Research
Google Analytics
Digital Marketing
Meta Business suite
Life Skills Development
Emotional Support
Cultural Sensitivity
Meal Preparation
Personal care assistance
Mobility support
Behavioral support
First-aid and CPR
Clean Driving Record
Daily living assistance
Affiliations
Outdoor activities
Sports
Music
Driving
Certification
Driving License
WCC Check
Cert IV in Aged care and Disability
First-Aid and CPR
Languages
English
Professional
Nepali
Native/ Bilingual
Hindi
Professional
Urdu
Professional
Applications Used
Microsoft 365
Deputy
Xero
Stripe
Wix
Google Business Suite
Meta Business Suite
Canva
Adobe Photoshop
Cap Cut
References
References available upon request.
Timeline
Disability Support Worker
Excellence Care Services
02.2024 - 08.2024
Digital Marketing Specialist
Stone Select Australia Pty Ltd
03.2022 - 08.2024
Marketing Officer
Stafflex Pty Ltd
02.2020 - 03.2022
Sales Assistant
SPAR
11.2017 - 12.2018
Cert IV in Aged Care And Disability - Aged Care And Disability
Wave Institute
Bachelors of Information And Technology - Information Technology
Academy of Information And Technology
High School Diploma -
Prasadi Academy
Diploma in Hospitality Management - Hospitality
Reach Community College
Driving License
WCC Check
Cert IV in Aged care and Disability
First-Aid and CPR
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