Accomplished Technical Writer and Operator with a proven track record at Hitachi Construction Machinery Australia, specializing in hydraulic system analyses and steel production optimization. Expert in SolidWorks and MS Office, coupled with exceptional organization and team-building skills. Demonstrated success in enhancing product quality and operational efficiency through meticulous research and cross-functional collaboration.
Conducted tensile tests, lap tests, and section measurements on steel products ranging from 5.5 mm to 20 mm.
Diagnose and Analyze Faults: Identify and resolve maintenance issues on motorcycles, ensuring optimal performance and safety.
Instruct Technicians: Lead and supervise a team of 15 mechanical technicians, providing clear instructions for repairs and maintenance tasks.
Team Management: Coordinate and oversee technicians' activities, ensuring efficient workflow and adherence to delivery schedule.
Pre-Delivery Inspections (PDI): Conduct thorough inspections to ensure compliance with Original Equipment Manufacturer (OEM) checklists, focusing on safety and quality standards.
Engine Testing and Analysis: Utilize engine testing machines to check brake horsepower, lubrication, and engine functionality, and perform vibration analysis.
Customer Service and Warranty Management: Provide exceptional face-to-face customer service, manage warranty claims, and ensure customer satisfaction.
Administrative Tasks: Create invoices, maintain detailed notes and records, and track job progress.
Spare Parts Coordination: Procure and organize spare parts, liaising and negotiating with suppliers to ensure timely availability.
European Marble and Granite has over 40 years of experience in stone manufacturing and installation, providing high-quality products and services. We specialize in custom stonework, catering to both residential and commercial clients.
Key Responsibilities:
Team Supervision and Training:
Supervised and coordinated a team of 10 fabricators.
Trained and mentored 10 new team members and apprentices, fostering a supportive learning environment.
Quality Assurance and Deadline Management:
Oversaw quality of finished products, ensuring they met company standards.
Managed production timelines to ensure project deadlines were met.
CNC and Water Jet Machine Operation:
Prepared program files using G-codes and M-codes.
Operated CNC saws and water jet machines to execute precise cutting operations.
Stone Cutting and Technical Interpretation:
Cut stone slabs according to technical drawings provided by architects, ensuring accuracy and adherence to design specifications.
Communication and Coordination:
Liaised with office for job scheduling and coordination.
Communicated with fabricators and polishers regarding job scope and prioritization of orders.
Safety and Equipment Maintenance:
Conducted safety and pre-start checks on machinery and equipment.
Maintained a safe working environment for team members and clients.
Oversaw the maintenance of all factory machines and equipment, troubleshooting faults, and performing basic repairs.
Polishing and Finishing:
Utilized polishing machines to restore faded stone slabs to a high finish.
Packing and Shipping Coordination:
solidworks
Ms office
MS Dynamics
Lean six sigma
Team building
organization skills
Manual writing