Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Prajwal Chapagain

Goulburn,NSW

Summary

Experienced banking and management professional with a passion for financial planning. Utilizes exceptional communication skills, deep product knowledge, and hands-on customer service abilities to maximize client satisfaction.

Overview

6
6
years of professional experience

Work History

Banker

ANZ
Goulburn, NSW
05.2024 - Current
  • Advised customers on various banking products and services such as loans, investments, and credit cards.
  • Provided customer service to bank clients, answering inquiries and resolving complaints.
  • Reviewed clients' finances to suggest the most appropriate banking options.
  • Processed personal loan and credit card applications, and prepared relevant documents for approval.
  • Conducted risk assessments on potential loan applicants to assess creditworthiness.
  • Generated monthly reports detailing performance metrics for senior management review.

Manager

S & R Foods
Macquarie Fields, Australia
01.2019 - 01.2024
  • Led staff to meet daily goals by providing hands-on training and encouragement.
  • Worked closely with customers to understand needs and resolve diverse issues.
  • Managed task distribution, ensuring KPI achievement
  • Assisted in planning schedules
  • Projected future stock requirements based on audit outcomes
  • Created monthly reports for senior management summarising operational performance metrics.
  • Managed a group of 25 employees.

Education

BACHELOR OF PROFESSIONAL ACCOUNTING -

Holmes Institute
Sydney
12.2021

Skills

  • Financial analysis
  • Accounting
  • Microsoft 365
  • Performance measurement
  • Schedule Preparation
  • Team Leadership
  • Customer Relationship Management (CRM)
  • Reporting abilities
  • Payroll Processing
  • Advanced Excel
  • Report Writing
  • Variance Analysis

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets for predictive analysis.
  • Used statistical measures to meet all the overhead targets as well as KPI within the business.
  • Completed coursework in Economics, Financial Management and Applied Quantitative Methods with distinction.

References

References available upon request.

Timeline

Banker

ANZ
05.2024 - Current

Manager

S & R Foods
01.2019 - 01.2024

BACHELOR OF PROFESSIONAL ACCOUNTING -

Holmes Institute

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Prajwal Chapagain