Prakash Chandra Joshi
Glen Huntly
Summary
Detail-oriented Laundry and Room Attendant with over 2 and half years of hospitality experience, excelling in laundry operations, room maintenance, and guest satisfaction. Energetic and self-motivated, I thrive in both team environments and autonomously. With a background in banking, including 3 years in credit and 3 years in customer service, I bring proven skills in client relations and administration. Seeking a role in a dynamic organization where I can leverage my experience and dedication for personal growth and contribute positively to the team.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Laundry and Room Attendant
Meriton Suites
11.2023 - Current
- Executed daily laundry operations including washing, drying, folding, and ironing linens and guest clothing
- Maintained cleanliness and organization of laundry facilities and equipment
- Responded promptly to guest requests and concerns, ensuring a positive experience
- Collaborated with housekeeping and front desk teams to coordinate room turnovers and special requests
- Assisted in inventory management and ordering of supplies to ensure adequate stock levels
- Contributed to team meetings and training sessions to enhance departmental efficiency.
Senior Assistant
NMB Bank Limited
04.2018 - 10.2023
- Maintaining knowledge on credit products to provide optimal service
- Generating new business to meet target of branch team and bank
- Explaining different types of loans and credit options to customers
- Ensure all loans are sanctioned under credit policies and guidelines
- Maintaining accurate employee records, both physical and electronic
- Coordinating HR training sessions and development programs
- Assisting employees with HR benefits inquiries and enrollment.
Trainee Assistant
Mega Bank Nepal Limited
04.2017 - 04.2018
- Assisting customers with setting up or closing accounts
- Updating account information to maintain customer records
- Facilitating customers to access their safety deposit boxes in a secure manner
- Counting out large amounts of money and then storing them
- Maintaining an adequate supply of cash and coins in personal work drawer
- Responding basic customer queries regarding interest rate and bank services
- Balancing currency coins and checks in cash drawer at end of every shift.
Laundry and Room Attendant
Hotel Rubus Pvt. Ltd.
02.2016 - 02.2018
- Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Changed bed linens and collected soiled linens for cleaning.
- Handled requests for extra linens, toiletries and other supplies.
- Rotated linens in storerooms and replenished when supplies ran low.
Education
Master of Business Analytics -
La Trobe University
Master of Business Studies -
Tribhuwan University
2019
Bachelor of Business Studies -
Tribhuwan University
2015
Higher Secondary Education -
Higher Secondary Education Board
2012
School Leaving Certificate -
Secondary Education Board
Nepal2010
Skills
- Laundry Operations
- Room Cleaning and Maintenance
- Time Management
- Customer Service
- Teamwork
- Problem Solving
- Adaptability
- Attention to Detail
- Work well under stress
- Computer Skills
- Dedicated
- Disciplined
- Communication
Certification
- FBM Star Of The Month, 12/01/23, Meriton Sites Melbourne
- Customer Service Workshop, 09/14/19, Smart Hub, Kathmandu
- Yes, I Can DO It!!!, 08/03/19, Success Incorporation, Kathmandu
- Computer Diploma, 02/01/13, Microsoft Computer Education Centre, Kanchanpur, 1 Year
Languages
English
Nepali
Hindi
References
- Mr. Madan Khadka, FBM - Supervisor, Meriton Suites Melbourne, 0411785786, madankdk28@gmail.com
- Mr. Santosh Aryal, FBM - Manager, Meriton Suites Melbourne, 0401578025, santosh.aryalc@facilinetbm.com
Timeline
Laundry and Room Attendant
Meriton Suites
11.2023 - Current
Senior Assistant
NMB Bank Limited
04.2018 - 10.2023
Trainee Assistant
Mega Bank Nepal Limited
04.2017 - 04.2018
Laundry and Room Attendant
Hotel Rubus Pvt. Ltd.
02.2016 - 02.2018
Master of Business Analytics -
La Trobe University
Master of Business Studies -
Tribhuwan University
Bachelor of Business Studies -
Tribhuwan University
Higher Secondary Education -
Higher Secondary Education Board
School Leaving Certificate -
Secondary Education Board
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