Prakash J Osti
Hurstville,NSW
Summary
Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.
Overview
3
3
years of professional experience
Work History
Barista
Nulla Nulla
07.2024 - 09.2025
- Prepared and served high-quality coffee beverages, ensuring consistency and customer satisfaction.
- Trained new staff on coffee preparation techniques and customer service best practices.
- Managed inventory levels, restocking supplies to maintain operational efficiency.
- Implemented standard operating procedures for equipment maintenance and cleanliness.
Bartender
Nulla Nulla
03.2023 - 09.2025
- Provided excellent customer service by engaging with patrons and delivering timely drink orders.
- Collaborated with team members to ensure smooth operation during busy periods and peak hours.
- Adapted to fast-paced environment while maintaining focus on quality and customer satisfaction.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Education
I.T -
Australia Harbour International College
Town Hall, Sydney(CBD)Skills
- Team player
- Opening and closing duties
- Exceptional customer service
- Safe food handling
- POS systems
Timeline
Barista
Nulla Nulla
07.2024 - 09.2025
Bartender
Nulla Nulla
03.2023 - 09.2025
I.T -
Australia Harbour International College