Pramila Biswakarma
119 Bindi Street ,Glenroy VIC
Summary
Dynamic and reliable professional with a strong background in customer service at Receptionist, excelling in communication and workflow organization. Proven ability to maintain high standards of quality and safety in fast-paced environments. Adept at team collaboration and problem-solving, ensuring exceptional service and support for clients.
Overview
3
3
Languages
1
1
Certification
1
1
year of professional experience
Work History
Customer Service Receptionist
Receptionist
Airport west , VIC
2026.01 - Current
- Greeted visitors and efficiently directed them to appropriate staff members, enhancing their experience.
- Answered incoming calls and routed them to relevant departments, ensuring timely assistance.
- Managed appointment scheduling for clients and team meetings, optimizing team availability and client service.
- Friendly, polite, and loves talking to people
- Reliable, punctual, and organize
- Good communication — clear speaking, easy to understand
- Basic phone & computer skills
- Fast learner — no experience needed if you’ve got the right attitude
- Able to stay calm and helpful when it’s busy
- Prioritized quality of fresh produce and customer satisfaction.
Cleaning Assistant
United home services
Hughesdale, Vic
2026.05 - 2026.08
- Maintained cleanliness in residential and commercial spaces following company standards.
- Operated cleaning equipment safely and efficiently during daily tasks.
- Assisted in organizing cleaning supplies and equipment for optimal workflow.
- Collaborated with team members to ensure all areas were thoroughly cleaned.
Food Packer
Food packaging
Southern cross, VIC
2026.03 - 2026.07
- Operate packaging machinery to ensure efficient production flow.
- Inspect products for quality and safety standards before packaging.
- Pack food items accurately into designated containers and boxes.
Education
The Performance College
Lonsdale Street , VIC2026-09
NASA International College
Kathmandu, NepalSkills
- Customer service
- Member support
- Communication skills
- Multilingual communication
- Multilingual fluency
- Workflow organization
- Time management
- Attention to detail
- Team collaboration
- Problem solving
- Quick learner
- Customer focus
- New teller training
Languages
Nepali
First Language
English
Advanced (C1)
C1
Hindi
Beginner (A1)
A1
Certification
- First aid certificate
- Police check
- Work with children check
Timeline
Cleaning Assistant
United home services
2026.05 - 2026.08
Food Packer
Food packaging
2026.03 - 2026.07
Customer Service Receptionist
Receptionist
2026.01 - Current
The Performance College
NASA International College