Pramisha Tamang
Auburn,NSW
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Shift Leader
Guzman Y Gomez
06.2022 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Scheduled staff shifts to secure adequate coverage and productive workflows.
- Evaluated customer needs and feedback to drive product and service improvements.
- Evaluated staff performance and provided coaching to address inefficiencies.
Online Shopper
Woolworths
09.2022 - 07.2023
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Worked productively with customers to meet order requirements and service expectations.
Education
Master of Arts - Social Work
Australian College of Applied Profession
11/255 Elizabeth St, Sydney NSW 200009.2024
Associate of Arts - Human Services
Australian College of Applied Profession
12.2022
Skills
- Issue Resolution
- Team Leadership
- Cash Handling
- Sales Reporting
- Safety Processes
- Client Service
- Staff Training
- Verbal and Written Communication
- Assigning Work
- Team Motivation
- Inventory Counts
- Shift Scheduling
- Diplomatic and Fair
Languages
English
Professional Working
Hindi
Professional Working
Nepali
Native or Bilingual
Timeline
Online Shopper
Woolworths
09.2022 - 07.2023
Shift Leader
Guzman Y Gomez
06.2022 - Current
Master of Arts - Social Work
Australian College of Applied Profession
Associate of Arts - Human Services
Australian College of Applied Profession
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