Pramit Rimal
Sydney,NSW
Summary
An experienced and results-oriented professional with 7+ years in admin and customer service. Skilled in managing teams, daily office operations, budgeting, event organizing and maintaining confidential data. Possesses strong interpersonal and leadership abilities, proven success in boosting student enrolment and office efficiency. Has a background in event management and prior experience in warehouse ops and catering assistance.
Overview
8
8
years of professional experience
Work History
Manager
Stuti Mart
08.2016 - 05.2017
- Set objectives and Targets also assist staffs to achieve it
- Keep track of KPI
- Weekly turnover Check
- Manage staffs.
- Maintained professional, organized, and safe environment for employees and patrons.
- Onboarded new employees with training and new hire documentation.
Project Coordinator
SP Event Management
05.2015 - 05.2017
- I worked for event management company for about 2 years
- Advertisement, promotions
- Ceremonies organizing
Office Administration Manager
Dishtec
06.2022 - Current
- Overseeing and providing guidance to a team of 18 office administrative professionals, ensuring smooth operations and optimal performance
- Implementing effective strategies and procedures to streamline daily office functions and enhance productivity
- Demonstrating exceptional leadership skills in guiding the team towards achieving organizational goals and objectives
- Establishing and enforcing robust office procedures and guidelines to maintain consistency and efficiency
- Skillfully managing financial budgets, controlling costs, and preparing accurate reports for senior management
- Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
- Collaborating seamlessly with internal departments and external stakeholders to foster strong working relationships and facilitate smooth communication
- Ensuring the confidentiality and security of corporate records through the implementation of stringent data protection measures
- Successfully preparing and presenting tenders proposals, showcasing the company's capabilities and competitive edge
- Orchestrating company gatherings and events, showcasing excellent organizational skills and attention to detail
- Implementing innovative strategies that have significantly improved office efficiency and output
- Demonstrating resilience and adaptability in turning around previous unsuccessful outsourcing experiences, resulting in the current successful implementation
- Please note that the last two previous attempts at outsourcing the administrative function were challenging, but with my leadership and expertise, I have successfully managed the team to achieve positive outcomes this time.
Office Admin
Dishtec
11.2021 - 06.2022
- Answering and directing phone calls
- Responding to emails and managing the company's mailbox
- Maintaining paper and electronic filing systems
- Scheduling appointments and meetings
- Ordering supplies and equipment as needed
- Assisting with event planning and coordination
- Performing data entry and maintaining company databases
- Providing support to other departments and employees as needed.
Student Support Manager
Chambers School of Business
09.2020 - 11.2021
- Overseeing student support team operations
- Developing and implementing SOPs
- Tracking performance targets
- Managing new agents
- Leading team
- Enrolling and retaining students
- Resolving student problems
- Assisting with student queries
- Managing overall student experience
- Requiring effective communication, organizational, and leadership skills
- Noticeable Achievements
- Able to acquire more than 100(current) student in 5 months period
- More than 200 students enrolled including future students.
Student Support Officer, service Manager
Southern Cross School of Business
Sydney, NSW
09.2017 - 08.2020
- Where I acted as an intermediate between student and management
- I helped student to resolve their non-academic problems and helped them with different queries
- Applied effective time management techniques to meet tight deadlines.
- Developed and implemented student guidance plans to foster academic success.
Warehouse Staff
DHL
02.2020 - 08.2020
- Proficiently managed order picking, fulfilment, inventory, and asset tracking processes
Education
Fundamentals of Digital marketing -
Open Universities Australia
Bachelor of Business Administration - undefined
Pokhara University
Skills
Skillsundefined
Timeline
Office Administration Manager
Dishtec
06.2022 - Current
Office Admin
Dishtec
11.2021 - 06.2022
Student Support Manager
Chambers School of Business
09.2020 - 11.2021
Warehouse Staff
DHL
02.2020 - 08.2020
Student Support Officer, service Manager
Southern Cross School of Business
09.2017 - 08.2020
Manager
Stuti Mart
08.2016 - 05.2017
Project Coordinator
SP Event Management
05.2015 - 05.2017
Fundamentals of Digital marketing -
Open Universities Australia
Bachelor of Business Administration - undefined
Pokhara University
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