Pramod Bhosle

Business Analyst, utilizing quantitative analysis tools to investigate problems thoroughly before developing comprehensive solutions, tailored specifically to each individual business need. Excels at presenting complex information in easy-to-digest format, allowing clients to make informed decisions quickly.

• 07/2022 - Present, DWS, Consultant/ IT Senior Business Analyst, Lead the mapping and analysis of application inventory processes and workflows using tools, techniques, and technology for data capture and modelling., Managing stakeholders through frequent intervals and sprints., Accountable for documenting, monitoring, and maintaining project artefacts and documentation, including the inventory's commissioning and decommissioning. Meeting SLA's/ Timelines., IT BA/ Consultant for TOLL Australia, 1 Year, Melbourne Australia, Worked on gathering requirements into daily tracker for stakeholders. Working on stakeholders/ customer accounts., Liaise with Business Product/ Inventory Owners also includes coordinating with all site owners which are working in the field., Involved to eliminate the duplication and wastage in the process., Inventory rules, business and system process flows, user administration, and requirements all underwent risk analysis was used to create and carry out action plans., Oversee initiatives designed to advance continuous improvement, competitive advantage, and profitable growth., Worked on processes of project management from Executing, Monitoring & Controlling and Closing for different processes as well as documents., Proposed solutions meeting defined specifications and needs., Liaised between departments to facilitate communication and keep appropriate parties updated on., Collaborated with stakeholder groups across the organization to ensure business and technology alignment., Weekly and monthly reporting to all stakeholders as per the communication plan using different tools., To ensure that all the processes set down by Sprint change management are respected and adhered to.
• 07/2012 - 06/2022, Tata Consultancy Services, Business Analyst, Lead business process and workflow mapping/analysis using data capture and modelling technologies, methods, and tools., Reporting and stakeholder management., Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments., Business Analyst (Planning and Designing), 5 Year, Melbourne Australia, Worked on gathering requirements into user stories for developers., Collecting data for iPVT, post-production test, and in-production test while working on the testing platform., Liaise with Business Product Owners also includes coordinating with all vendor companies which are working on Nbn projects such as T2H, VPL, etc., Involved in RCA and PIR to eliminate the wastage in the process., Defined and documented complete detailed business requirements and functional specifications using the SDLC methodology from the Business team., Executed GAP analysis of business rules, business and system process flows, user administration, and requirements. Conducted risk engineering to derive and execute action plans., Lead business process and workflow mapping/analysis using data capture and modelling technologies, methods, and tools., Prioritized business and systems problems; analyzed legislation, conducted impact analysis, and interacting with client to ensure about requirements., Completed in-depth analyses for business-optimization, and other programs., Performed quality assurance, system integration and user acceptance testing facilitating on-time, on-budget and acclaimed "go-live" of enterprise implementations for global users., Extract, interpreted, and analyzed data to identify key metrics and transform raw data into meaningful, actionable information., Assisting project manager (Project management) and other team with the process improvement to deliver FTR connection to the end user., Implemented user acceptance testing with focus on documenting defects, identifying bottlenecks, and executing test cases., Created use cases, workflow, screen mock-ups, business process flows and conversion requirements., Knowledge sharing and documentation., Worked on tools such as Jira EPICs and Confluence (User Story) to close tasks during execution and to create process flow in defining end to end process cycle., End-to-end understanding of the project: making sure that all functional designs are documented, processes are well-defined, and the business is aware of what needs to be done while also meeting all deadlines/ timelines and promptly filling in any gaps in the documentation., Business Analyst - ServiceNow Implementation, 3 Year, India and Australia, Collected, cleansed, and provided modelling and analyses of structured and unstructured data used for major business initiatives., Worked with the projects to ensure consistent and accurate reporting and create performance metric with relevant teams., Interface with stakeholders at various levels from GM level to the Sr. Manager level for project reporting to project execution., Gather and analysis:a. Study of as-is processes across Plan, Build and Run, compare those processes with industry best practices.b. Develop a detailed report indicating the gaps and risks in the existing vendor governance processes framework.
• 11/2010 - 07/2012, Hutchison 3 Global Services, IT System support Analyst, Monitored and maintained computer systems and networks., Ensured system, network problems and hardware/software faults are diagnosed and resolved by providing technical and procedural documentation., Successfully conducted sessions for the new team members to understand the process and quality parameters., To make sure that affected Corporate Customers are notified about the impact well in advance depending upon the criticality of the change., Accountable for monitoring customer service calls closed or open within SLA., Provided technical assistance on client support escalation via E-Mail, phone, and another electronic medium., Preparing weekly and Monthly project review reports for all project stakeholders., IT System support Analyst, 3 Year, India
• 09/2009 - 11/2010, WIPRO India, IT support Coordinator, Monitored and maintained computer systems and networks., Guided staff and clients through a series of actions, either face to face or over the telephone., Successfully conducted sessions for the new team members to understand the process and quality parameters., Created new users accounts and profiles which dealt with password issues., Ensured Remote Assistance to clients via company developed software for remote users., Developed procedural documentation to train and guide users for effective use of systems., IT support Coordinator, 1 Year, India

• Certified Prince2 Practitioner
• Certified BA from IABAC
• Certified ITIL V4 Certified
• Bachelors in commerce

• BMC remedy
• Confluence
• Share point
• Service Now
• Jira
• VISO
• PowerBI (Basics)
• All MS office tools

• Business Analysis
• Stakeholder management
• Vendor management
• Reporting and detail analysis
• Risk Management
• Technical Documentation
• Project Governance
• Requirement gathering
• Working with Agile methodologies
• Knowledge of JIRA, Confluence, and Visio
• Awareness of Testing platforms. (UAT, iPVT, Post PVT)

·Confluence, Share point, Service Now, Jira, VISO and PowerBI (Basics)