Pramod Dahal
Penshurst,NSW
Summary
Accomplished Site Manager with a proven track record at Consolidated Property Services, enhancing customer satisfaction and streamlining operations. Expert in site inspection and management, coupled with exceptional problem-solving abilities. Demonstrated success in fostering team leadership and maintaining strong client relationships, significantly improving project outcomes. Proficient in MS Office and adept at verbal communication. Organized and dedicated with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
5
5
years of professional experience
1
1
Certificate
Work History
Site Manager
Consolidated Property Services
04.2022 - Current
- Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
- Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
- Oversaw all daily office operations and equipment maintenance.
- Maintained records and logs of work performed and materials and equipment used.
- Maintained detailed records of all site activities, providing valuable data for future planning efforts and analysis of best practices in site management techniques.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Monitored, coached, and supervised a team of 20 employees in 2022.
Receptionist/Front of Desk
Muglan
06.2019 - 02.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Greeted customers entering the store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Maintained clean and organized workspace, promoting welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Education
Bachelor of Business Marketing. - Business
AIIHE
Sydney, NSW06.2027
Skills
- Team Leadership
- Site Inspection and Management
- Problem-Solving
- Quality Assurance
- Documentation And Reporting
- Customer Relationship Management
- Relationship Building
- Inventory Management
- MS Office
- Verbal and written communication
- Computer Skills
Certification
Working with Children Check (WWCC)
Languages
Nepali
Native or Bilingual
Timeline
Site Manager
Consolidated Property Services
04.2022 - Current
Receptionist/Front of Desk
Muglan
06.2019 - 02.2022
Bachelor of Business Marketing. - Business
AIIHE
Working with Children Check (WWCC)
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