Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Additional Information
Timeline
Generic

Pramudith Shehan Rathnayake

Parramatta,NSW

Summary

Results-oriented professional with a versatile background spanning administration, operations, and project management. Proficient in a toolkit encompassing Microsoft Office, SAP, R-Programming, PowerBI, Tableau, and Python. Accomplished roles like Assistant Manager, Supervisor, and Procurement Assistant, excelling in project delivery and team leadership. An MBA candidate specializing in Business Analytics, honing skills in data analysis, predictive modeling, and data-driven decision-making. Eager to apply analytics expertise to drive organizational growth and foster personal development.

Overview

6
6
years of professional experience

Work History

ASSISTANT MANAGER

SSR MAINTAINANCE AUST PTY LTD
04.2022 - Current
  • Streamlined project support, reducing processing times by 20% over six months, efficiently managing tasks including inductions, safety documentation, and staff allocations.
  • Elevated client satisfaction through weekly dynamic business administration, crafting client correspondence, orchestrating meetings, conducting research, and producing impactful documents.
  • Slashed recruitment timelines by 30% over four months, managing end-to-end processes for 20 positions, including advertising, interviews, onboarding, offboarding, and training.
  • Achieved a 15% boost in team productivity over three months by implementing comprehensive member inductions, training, and skill development initiatives.
  • Optimized labor costs by 10% across a year with strategic rostering aligned seamlessly with budgetary constraints.
  • Promptly addressed an average of 30 HR requests monthly, ensuring high employee satisfaction and compliance.
  • Meticulously upheld data integrity and compliance in the payroll system on a daily basis.
  • Proactively cultivated strong vendor and customer relationships every week by consistently processing invoices promptly.
  • Empowered data-driven decisions through monthly reporting and insightful operational analytics.
  • Collaborated flexibly on ad-hoc tasks, contributing to a dynamic and adaptive work environment as needed.
  • Dedicated to streamlining data accessibility by maintaining and updating project and client data systems.
  • Enhanced client engagement by 15% over six months, creating captivating marketing presentations, proposals, and digital content on a monthly basis.
  • Achieved a remarkable 20% improvement in operational efficiency over six months through agile business systems management, process documentation, and successful system implementations.
  • Trimmed operational costs by 10% in one year, strengthening operational capabilities through internal process enhancements.
  • Over nine months, optimized resource allocation, reducing waste by 15% and aligning demand and supply for optimal resource utilization.

CLEANING SUPERVISOR

SSR MAINTAINANCE AUST PTY LTD
01.2021 - 04.2022
  • Managed daily operations across a portfolio of 30+ commercial sites in the greater Sydney region, consistently meeting or exceeding performance targets during a 16-month tenure.
  • Conducted weekly inspections and compliance audits for 20+ sites, maintaining an impressive average compliance rate of 95% through thorough Job Safety Analysis.
  • Cultivated and nurtured strong client relationships with key customers over 16 months, resulting in a remarkable 20% increase in client retention and successful contract renewals.
  • Ensured adherence to performance standards across the portfolio on a weekly basis, consistently achieving an exceptional 98% client satisfaction rate.
  • Established role clarity and service expectations among a team of 40+ members, leading to a commendable 10% increase in team productivity over just 6 months.
  • Implemented impactful safety initiatives , reducing workplace incidents and fostering a high-performing, secure work environment.
  • Meticulously verified and processed employee timesheets on a weekly basis with a flawless 100% accuracy rate, ensuring punctual and error-free payroll processing.
  • Championed a safety culture over 18 months, achieving an admirable zero lost-time incident record.
  • Effectively led and expedited new site mobilizations, achieving operational readiness within a remarkable four-week timeframe.
  • Cultivated a high-performance culture, resulting in a noteworthy 15% increase in employee engagement scores and alignment with brand standards over just 12 months.
  • Oversaw and enhanced performance across 20+ sites during a 12-month period, leading to a substantial 10% reduction in operational costs and a noteworthy 5% improvement in safety outcomes.
  • Demonstrated client satisfaction rate during a 16-month tenure, consistently surpassing contract retention goals by maintaining and enhancing key customer relationships.
  • Collaborated seamlessly with the Operations team to swiftly resolve employee timesheets and leave queries within a mere 24 hours, ensuring efficient workforce management.

CLEANER

SSR MAINTENANCE AUST (PVT) LTD
12.2019 - 01.2021
  • Completed deep cleaning for 50+ domestic and commercial sites, consistently meeting or exceeding performance targets over 13 months.
  • Specialized in various cleaning services, including office cleaning, end of lease cleaning, buildup cleaning, move-in, and exit cleaning, ensuring a 100% satisfaction rate among clients throughout the year.
  • Conducted steam cleaning for all carpet types on a bi-weekly basis.
  • Expertly stripped and sealed all common floor types.
  • Successfully led deep cleaning efforts in areas of mold remediation
  • Utilized high-pressure equipment to deep clean exterior hard surfaces.
  • Detailed cleaning of all types of glass surfaces.
  • Conducted thorough disinfection cleaning on a daily basis, ensuring a 99% pathogen-free environment and compliance with safety standards.
  • Utilized gardening skills to maintain outdoor spaces over 10 months, resulting in a 95% improvement in overall garden appearance.

Technician Helper

Steamatic Restoration (pvt) Ltd
07.2019 - 12.2019
  • Worked with the technician in the areas of flood recovery, fire recovery, mould remediation, and floor restoration
  • Cleaned job sites and provided restoration service at customer’s property
  • Steam cleaned carpets and furniture
  • Cleaned Contents & practiced general warehouse duties
  • Operated assigned warehouse equipment in performing the functions of the job
  • Performed customer’s inventory calculation
  • Sanitised equipment after demolition and decontamination of each project
  • Safely removed hazardous materials and chemicals.

Technician Helper

Lions Restoration (pvt) Ltd
04.2019 - 06.2019
  • Worked with the technician in the areas of flood recovery, fire recovery, mould remediation and floor restoration
  • Worked in Carpet dyeing & colour repairs
  • Steam cleaned floor carpets and furnitures
  • Extracted water on carpets and underlays and dried floors using equipments
  • Extracted water in timber wall structures, sanded and sanitised mould
  • Built containments according to the supervision
  • Sanded wooden structures in mould remediation
  • Took moisture readings and set up drying equipments
  • Drew structural plans and floor maps
  • Performed customer’s inventory calculation

Procurement Assistant

Camso Loadstar Head Office
12.2017 - 03.2018
  • Regularly contributed to ongoing records and information reviews, leading to the identification of process improvements, resulting in increased efficiency in procurement operations.
  • Conducted procurement activities based on product details and customer needs, aligning procurement strategies with organizational goals.
  • Generated 20+ purchase orders daily for assets and raw materials, efficiently managing both engineering and non-engineering procurement using all major Incoterms during a four-month tenure.
  • Consistently completed 100% of purchase requisitions from plants in a timely manner, ensuring uninterrupted production on a daily basis.
  • Reviewed drafted proposals and procurement specifications to ensure strict adherence to procurement requirements and quality assurance standards.
  • Continuously monitored inventory levels of products, optimising stock levels to minimise carrying costs.
  • Maintained relationships with 100+ suppliers, both overseas and local, ensuring timely delivery by reducing delivery lead times by 15% and raising Goods Receipt Notes (GRN) for all received goods throughout the four-month duration.
  • Actively participated in implementing selection processes with sellers to ensure fair competition, adherence to procurement guidelines, and compile a list of preferred sellers, resulting in more reliable and cost-effective procurement.
  • Actively negotiated with suppliers, requested quotations, and supported negotiation efforts with comprehensive information on agreed contract terms with preferred sellers, resulting in cost savings of 5% on average per procurement over a period of three months and favorable contract terms.
  • Successfully reconciled supplier invoices with a 100% accuracy rate through collaboration with finance and other relevant departments within the organization during a four-month tenure.
  • Established and managed relationships with the organizational network and external vendors, ensuring reliable and efficient procurement channels.
  • Conducted phone calls and face-to-face meetings with suppliers where relevant, maintaining strong supplier relationships and resolving issues promptly on an as-needed basis.
  • Enhanced proficiency in SAP systems over four months, specializing in PO creation, PR creation, finance, inventory, and materials management, contributing to process optimization and accuracy.

Industrial Trainee

Camso Loadstar Head Office, Ja
06.2017 - 12.2017
  • Regularly contributed to ongoing records and information reviews, leading to the identification of process improvements, resulting in increased efficiency in procurement operations.
  • Conducted procurement activities based on product details and customer needs, aligning procurement strategies with organizational goals.
  • Successfully managed vendor registrations and updates for 10+ vendors daily, ensuring an up-to-date vendor database.
  • Generated purchase orders for assets, raw materials, services, and MRO items, averaging 1200+ orders during the six-month period. These orders covered both engineering and non-engineering procurement and involved working with all major Incoterms.
  • Consistently completed 100% of purchase requisitions from plants in a timely manner, ensuring uninterrupted production operations on a daily basis.
  • Continuously monitored inventory levels of products, optimising stock levels to minimise carrying costs.
  • Maintained relationships with 50+ suppliers, both overseas and local, over the six-month duration, guaranteeing timely delivery and raising Goods Receipt Notes (GRN) for all received goods.
  • Achieved a 98% accuracy rate in supplier invoice reconciliation over six months, through close collaboration with finance and other relevant departments within the organization.
  • Actively negotiated with suppliers and requested quotations, resulting in an average cost savings of 3% per procurement.
  • Conducted phone calls and face-to-face meetings with suppliers where relevant, maintaining strong supplier relationships and resolving issues promptly as needed.
  • Enhanced proficiency in SAP systems over the six-month period, specializing in PO creation, PR creation, finance, inventory, materials, and vendor management. This contributed to process optimization and accuracy in procurement operations.

Education

MBA - Business Analytics

Western Sydney University
Parramatta, NSW
10.2023

Bachelor of Science - Logistics Management And Supply Chain Management

General Sir John Kotelawala Defence University
Kandawala Road, Mount Lavinia 10390, Sri Lanka
11.2018

Chartered Accountancy - Chartered Accountancy

Institute of Chartered Accountants of Sri Lanka
Malalasekara Maratha, Colombo 7, Sri Lanka

GCE Advanced Level - Commerce

Richmond College
Richmond Hill, Galle, Sri Lanka
12.2014

GCE Ordinary Level -

Richmond College
Richmond Hill, Galle, Sri Lanka
12.2011

Skills

  • Microsoft Office Suite (including Outlook, PowerPoint, Word, Excel)
  • SAP
  • R-Programming
  • Power BI
  • Tableau
  • Python
  • Adobe Photoshop
  • Adobe Photoshop

Accomplishments

Assistant Manager :

Reduced processing times by 20%.

15% increase in client satisfaction scores.

Slashed recruitment timelines by 30%.

Improved team productivity by 15% .

Optimized labor costs by 10%.


Cleaning Supervisor :

Maintained an average compliance rate of 95%.

20% increase in client retention and contract renewals.

Achieved a 98% client satisfaction rate.

Affiliations

Member of the Richmond College Swimming Club (2009/14)

Member of the Richmond College Astronomy club (20012/13)

Member of the Richmond College Media Unit (2006/13) Member of the school's junior prefect's body (2006/7) Member of the Richmond college Western Band (2003/6) Member of the Richmond College Scout Troop (2002/5) Member of the Richmond College chess club (2002/5)

Additional Information

  • Proficient in English.
  • Developed visualisation techniques and tools appropriate for various data types and applications.
  • Extracted and analysed information from social media networks and identified properties of social networks, and to make predictions about future events.
  • Gained a profound knowledge about how to develop a website and advertise in digital platforms.
  • Gained knowledge to use powerful softwares such as R-Programming, Python, Tableau, and PowerBI.
  • Deeply conducted research to find the gap between existing logistics practices and the Artificial Intelligence powered logistics in Sydney, Australia. Then, identified the necessity of adopting AI to those existing logistic practices. Then, suggested new AI strategies to thrive and gain the cutting edge in the industry to the leading logistic group in Sydney, Australia.
  • Learned about the processes and practices that flow from structure and design.
  • Learned how to identify the organisational issues from multiple perspectives (range of stakeholders) and levels (from local to international), then be able to utilise a range of different skills to make appropriate decisions. Learned about the function of both financial and management accounting in measuring, processing and communicating information useful for decision making.
  • Learned how to evaluate particular approaches to human resource management through analysing real-world cases and practical activities.
  • Gained a broad overview of economics and the way economic activity, institutions and regulations shape social and business outcomes.
  • Enhanced the ability to make written and oral reports suitable for presentation to employers and stakeholders in a modern business environment.
  • Learned about the marketing process and marketing implementation, strategic planning, including return on marketing investment (ROMI), marketing research and marketing information systems, consumer and business buying behaviour, market segmentation product development, brand management, pricing strategy, communication strategy, competitive marketing strategy and marketing implementation.

Timeline

ASSISTANT MANAGER

SSR MAINTAINANCE AUST PTY LTD
04.2022 - Current

CLEANING SUPERVISOR

SSR MAINTAINANCE AUST PTY LTD
01.2021 - 04.2022

CLEANER

SSR MAINTENANCE AUST (PVT) LTD
12.2019 - 01.2021

Technician Helper

Steamatic Restoration (pvt) Ltd
07.2019 - 12.2019

Technician Helper

Lions Restoration (pvt) Ltd
04.2019 - 06.2019

Procurement Assistant

Camso Loadstar Head Office
12.2017 - 03.2018

Industrial Trainee

Camso Loadstar Head Office, Ja
06.2017 - 12.2017

MBA - Business Analytics

Western Sydney University

Bachelor of Science - Logistics Management And Supply Chain Management

General Sir John Kotelawala Defence University

Chartered Accountancy - Chartered Accountancy

Institute of Chartered Accountants of Sri Lanka

GCE Advanced Level - Commerce

Richmond College

GCE Ordinary Level -

Richmond College

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Pramudith Shehan Rathnayake