I am currently pursuing my MBA from Holmes Institute with a lot of experience in various fields including marketing, IT , cleaning and real
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sr Marketing Officer
Dot Com enterprise
09.2020 - Current
Roles and responsibility
Manage online presence of the company
Post timely posts in the company social media using the tool Sprinklr
Reply the comments in the social media and forward relevant questions and feedback to the relevant department
Manage press releases
Contribute ideas to marketing campaigns
Conduct research and analysing data to identify and define audiences
Compile, distribute and present ideas, information and strategies
Coordinate promotional activities, events and interviews
Manage production and performance of multimedia content
Monitor budgets
Manage social media campaigns
Monitor performance of marketing campaigns
Name of Referee
Position and Organization
Email Address
Contact Number
Mr
Deo Kumar Chettri
CEO,Dot com Enterprises
dotenterprise@druknet.bt
+975-17111948
Sr Marketing Manager
Melissa Kaan
02.2018 - 07.2020
H&M Division, Alshaya Group melissa.kaan@alshaya.com +44-7737019019
The above information is correct upto best of my knowledge Pranai Pradhan
Cleaning Supervisor
Effly
04.2023 - 01.2024
Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols.
Trained and supervised staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency.
Managed inventory of cleaning supplies and equipment, reducing waste and controlling costs through proper allocation.
Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
Marketing Coordinator
Alshaya Group
02.2019 - 07.2020
Roles and responsibility
Sent press releases to print and digital media
Sent promotion and new merchandise data to malls for them to publish in their websites and social media
Contact suppliers across 11 markets in middle east and north Africa and ask them to produce marketing materials like stickers, window stickers,flyers, banners, pamphlets, custom cups, shoppingbags
Coordinate with local area managers across 11 markets and assist them in opening new stores by supplying them with ropes and poles, balloons, arranging DJ, negotiating with malls for usage of billboards for store opening promotion and provide them other materials by producing them with the help of registered suppliers
Negotiate prices and delivery dates with suppliers for the marketing materials as requested by the local teams or as instructed by managers
Discuss and explore marketingstrategy with the marketing team
Assist social media coordinator in maintaining social media accounts
Execute/optimize on paid campaigns to drive additional traffic and engagement.
Sales associate
Alshaya Group
01.2018 - 02.2019
Roles and responsibility
Conduct sale and assist customers as and when needed
Take delivery of logistic and sent logistics
Manage transactions with customers using cash registers
Scan goods and ensure pricing is accurate
Collect payments whether in cash or credit
Issue receipts, refunds, change or tickets
Redeem stamps and coupons
Cross-sell products and introduce new ones
Resolve customer complaints, guide them and provide relevant information
Greet customers when entering or leaving the store
Maintain clean and tidy checkout areas
Track transactions on balance sheets and report any discrepancies
Bag, box or gift-wrap packages
Handle merchandise returns and exchanges.
Team Manager
Scancafe Pvt Ltd
01.2015 - 06.2017
Roles and responsibility
Conduct daily meeting to make team members understand their roles and target for each day
Maintain attendance and approve and reject leave request as per the situation
Check if all computers are in perfect working condition
Assign work to photo analysts and help them understand the customer instruction for the photobook
Check if quality analyst is thoroughly checking the photobook and if the quality is maintained
Reject the request of customer for photo book if the quality of photos are not good or if there is any signs of profanity or nudity or if the request of the customers cannot be met
Check live data on the status of team member’s productivity and help them if required
Generate reports and discuss customer feedback with the team members.
Trainer |ChiphenRigphel Project
02.2013 - 12.2014
Roles and responsibility
Conducting training on various IT related fields
Coordinating with the host institutes to setup training halls and schedules for the trainees
Setting up and conducting test after the completion of the trainings
Engaging in post-testanalysis and report generation for submission to the corporate head office in Delhi, India
Perform daily attendance and sanction trainee leave
Ensuring smooth communication between the project head office in Thimphu and the vocational training centres for better service delivery
Ensure that all computers and equipment are in working order
Represent the project in various cross border meetings with the corporate office in Delhi for changes and improving of training materials
Maintain proper record of theequipment and petty cash usage
Receive timely and training and refresher course on various work related courses.
Education
Master Of Business Administration - Professional
Holmes College
Brisbane, QLD
B.Sc. - IT
Sikkim Manipal University
XII -
Chukha Higher Secondary School
X -
Chapcha Middle Secondary School
Skills
Staff Management
Cross-Functional Collaboration
Market Analysis
Brand-Building Strategies
Project Management
Customer Acquisition Management
Sales Leadership
Multi-Channel Marketing Experience
Product Development
Budget Oversight
Customer Relationship Management
Vendor Relations
Campaign Management
Sales Expertise
Certification
Sl.No
Topic
Trainer
Venue
Duration
Adobe Flash –CS4
National Institute Of Information Technology(NIIT),India
Thimphu, Bhutan.
18/07/2013-07/08/2013
Introduction to web content development
National Institute Of Information Technology(NIIT),India
Thimphu, Bhutan.
18/07/2013-07/08/2013
Adobe Photoshop –CS4
National Institute Of Information Technology(NIIT),India
Thimphu, Bhutan.
18/07/2013-07/08/2013
Office Productivity tools -II
National Institute Of Information Technology(NIIT),India
Thimphu, Bhutan.
18/07/2013-07/08/2013
Programming logic and technique
National Institute Of Information Technology(NIIT),India
Thimphu, Bhutan.
18/06/2013 – 18/07/2013
Timeline
Cleaning Supervisor
Effly
04.2023 - 01.2024
Sr Marketing Officer
Dot Com enterprise
09.2020 - Current
Marketing Coordinator
Alshaya Group
02.2019 - 07.2020
Sr Marketing Manager
Melissa Kaan
02.2018 - 07.2020
Sales associate
Alshaya Group
01.2018 - 02.2019
Team Manager
Scancafe Pvt Ltd
01.2015 - 06.2017
Trainer |ChiphenRigphel Project
02.2013 - 12.2014
Master Of Business Administration - Professional
Holmes College
B.Sc. - IT
Sikkim Manipal University
XII -
Chukha Higher Secondary School
X -
Chapcha Middle Secondary School
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