Personable and dedicated Customer Service Representative with a small experience in IT industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
In a business data analyst internship, I learnt data collection, cleaning, and analysis using tools like SQL and Python, data visualization with tools like Tableau, statistical methods, and predictive modeling. I also gain business knowledge, communication skills, and practical experience through hands-on projects and real-world problem-solving.
UniSQ Bus Booking System, Developed a web application named UniSQ Bus Booking System using JavaScript, Next.js & React frameworks and tools like CodeMate & VScode