Pranav Pokhriyal
Parramatta
Summary
Professional billing specialist with proven track record in financial accuracy, timely invoicing, and effective account reconciliation. Strong focus on team collaboration and delivering consistent results. Adept at navigating changing priorities and ensuring compliance with billing protocols. Reliable and adaptable, with expertise in customer communication, problem-solving, and financial software applications.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Billing Officer (Full Time Permanent)
Cuscal
02.2025 - Current
- Company Overview: Payment Solution Industry
- Performing Interest Rate reset activity in Treasury and document conversion for the Enable Bank Project.
- Verified accuracy of billing reports, resulting in 20% reduction in payment errors and check reissues.
- Forecasting and reporting and continues dialogue with the project managers.
- Performing the timely download, preparation, and submission of monthly metrics and billing reports for transaction processing fees and the monthly invoice processing and calculation of ‘pass-through’ fees, and cost allocation.
- Performing monthly and quarterly reviews on scheme fee invoices and reconcile billing discrepancies with scheme partners, internal stakeholders, and clients.
- Conducting monthly audit checks to ensure billing accuracy and completeness and investigating and resolving billing discrepancies reported by the Call Direct contact centre.
- Ensuring consistency and accuracy of revenue fee codes and expense billing lines across various systems.
Transaction Management Officer (Full Time Permanent)
SG Fleet Services Australia
05.2024 - 02.2025
- Company Overview: Fleet Management Business
- Has been an integral part for 2 main projects – Fuel discount mapping and SAP migration.
- Preparation of General Ledger report and statistic report for the higher management.
- Posting daily Invoice and Reporting, cost state and cost state reporting (fuel and toll exceptions) for BP, Shell, Ampol and Motor pass customers.
- Preparation and issuing Early Termination quotes as when requested by customers
- Responsible for standard or ad hoc email communication issued to the employer/employee as part of the lease reconciliation and customer communication.
- Preparing workflow tasks for outstanding invoices due prior to reconciliation.
- Mentored junior staff members, fostering a positive work environment that encouraged professional growth and collaboration.
Admin (Casual)
Likewize Australia
01.2024 - 05.2024
- Company Overview: Tech Protection Business
- Responsible for managing the office budget, including tracking expenses, preparing financial reports, and making recommendations for cost-saving measures.
- Developed and maintained relationships with customers and suppliers through account development.
Client Process Associate (Full Time Permanent)
Genpact Australia (Westpac – St. George Auto Finance)
04.2023 - 08.2023
- Managed portfolio of 200+ auto loan clients, handling payouts, transactional statements, and personal and sensitive information of clients.
- Providing strong understanding of banking products such as Novated Leases, Finance Leases, Consumer Loan, Goods Mortgage Loan and CHP Loans.
- Processing loan-related payments such as interest payments, principal repayments, fees, and other expenses as per the terms outlined in the loan agreement.
- Monitored arrears on impacted accounts and keep records of hardship instances.
- Provided excellent customer service to customers who are in debt by addressing their concerns, answering their questions, and helping them find solutions on transaction accounts, insurance, term deposits, credit cards etc.
Financial Accountant (Full Time Permanent)
OMG Solutions Pte. Ltd, Singapore
06.2018 - 04.2021
- Company Overview: Tech Industry
- Account Reconciliation (Bank Reconciliation) daily and processing payrolls using QuickBooks and XERO.
- Send reminders for payments and constantly liaise with clients to handle invoice issues.
- Data Entries of all the products and managing the debtors’ accounts and record payments/deposits.
- Following up with the consumers regarding overdue payments.
- End-to-End Accounts receivable full function: processing 100 payments per day, handling journals for correcting allocations and General Ledger Coding’s.
- End-to-End Accounts payable full function-processing 500 invoices per month and paying creditors.
- Prepared monthly financial statements, including balance sheets, income statements, and cash flow statements, improving accuracy and compliance with GAAP.
- Supported in various financial administration tasks, such as gathering and sending in invoices to Finance, internal journals, credit notes, and refunds; setting up vendors and creating purchase orders; month-end procedures; and graphical financial data presentation.
- Maintained prepaid visa: record entries, reconcile, and top up as needed and managed Uber - record and reconcile Uber accounts, and follow up on descriptions/purposes for Uber trips.
Education
Masters - Financial Management and Business Analytics
University of Wollongong
Wollongong, NSW10.2023
Bachelor of Science - Mechanical Engineering
Coventry University
07-2017
Graduate Diploma - Banking And Finance
London School of Economics And Political Science (LSE, UOL)
Skills
- Power Bi
- QuickBooks
- XERO
- VLOOKUP/Pivot Table
- SAP
- Accounts Payable / Accounts Receivable
- Bank reconciliations
- Payment processing
- Invoice generation
- Problem-solving
- Billing systems and software
- Verbal and written communication
- Decision-making
- Analytical thinking
- Financial reporting
- Multitasking
- PowerPoint presentation
- Report Analysis
- Statement Review
- Collections (Finance)
Accomplishments
- SG Fleet Australia – ICE-T Award
For demonstrating the value of collaboration (working together – build relationships, support others)
- UOWx Mentor Program (University of Wollongong)
Mentored 3 international students for 1 semester in making them feel at home, giving assistance in their career growth and personal development
- Leadership Service Award – President
This award is presented in recognition of the commitment and contribution to the south Asian student association.
Certification
- ACCA (Association of chartered certified accountants)
Business and Technology (BT)
Financial Accounting (FA)
Financial Management (FM)
Financial Reporting (FR)
Management Accounting (MA)
- Certificate in Business Management – PSB Academy – 2013
Fundamentals of Economics (Grade A)
LANGUAGES
Norwegian
Limited Working
English
Native or Bilingual
Hindi
Native or Bilingual
Hobbies and Interests
Football, Cricket (played for Singapore Division League 3), Music
Timeline
Billing Officer (Full Time Permanent)
Cuscal
02.2025 - Current
Transaction Management Officer (Full Time Permanent)
SG Fleet Services Australia
05.2024 - 02.2025
Admin (Casual)
Likewize Australia
01.2024 - 05.2024
Client Process Associate (Full Time Permanent)
Genpact Australia (Westpac – St. George Auto Finance)
04.2023 - 08.2023
Financial Accountant (Full Time Permanent)
OMG Solutions Pte. Ltd, Singapore
06.2018 - 04.2021
Masters - Financial Management and Business Analytics
University of Wollongong
Bachelor of Science - Mechanical Engineering
Coventry University
Graduate Diploma - Banking And Finance
London School of Economics And Political Science (LSE, UOL)
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