Pranay Shrestha
MELBOURNE,VIC
Summary
Liquor manager with extensive expertise in beverage operations, inventory management, and regulatory compliance. Proven leadership in motivating teams and optimizing performance. Achieved significant improvements in operational efficiency while upholding quality standards and enhancing customer satisfaction. Recognized for strategic planning capabilities and driving sales growth.
Overview
2027
2027
years of professional experience
Work History
Liquor Manager
Piedmontes IGA Supermarkets
Melbourne, VIC
2023 - Current
- Trained staff on liquor regulations and responsible selling practices.
- Enforced store policies regarding age verification and alcohol sales compliance.
- Managed inventory levels to ensure product availability and compliance.
- Conducted regular audits to ensure accurate stock counts and minimize loss.
- Assisted customers with product selection and provided knowledgeable recommendations.
- Provided training for new staff members on proper liquor handling procedures and customer service etiquette.
- Assisted with the organization of product displays, shelf stocking, and promotional materials in store.
Business Development Manager
CM liquor
Melbourne, VIC
2022 - 2023
- Developed strategic partnerships with local businesses, increasing brand visibility in the community.
- Managed market research initiatives, identifying emerging trends and customer needs to inform business strategies.
- Collaborated with sales team to optimize product offerings and pricing strategies.
- Coordinated promotional events that boosted customer engagement and strengthened brand awareness.
- Presented product knowledge sessions to educate staff on offerings and benefits.
Brand Ambassador
Beam Suntory
Melbourne, VIC
2021 - 2022
- Engaged customers through product sampling and brand storytelling, enhancing customer experience and brand connection.
- Educated consumers on product features and cocktail preparation techniques.
- Collaborated with sales teams to enhance brand visibility in retail environments.
- Organized promotional events that increased brand awareness and fostered customer loyalty.
- Built relationships with store personnel to facilitate effective product placement.
- Maintained product displays, ensuring adherence to company visual standards.
- Facilitated training sessions for new ambassadors on brand messaging and values, ensuring consistent representation of brand identity.
Assistant Manager
Piedmontes IGA Supermarkets
Melbourne, VIC
2016 - 2021
- Coordinated staff schedules and managed employee assignments to optimize store coverage.
- Supervised daily operations to ensure efficient store functionality.
- Trained new employees on store policies and customer service standards.
- Assisted with inventory management and stock replenishment processes.
- Implemented safety procedures to ensure compliance and protect customers and staff.
- Developed promotional materials to increase product visibility and drive sales.
Education
Professional Year -
Performance Education
VIC2013-01
BBA - Accounting
University of Ballarat
Melbourne, VIC2012-01
Advanced Diploma - Accounting
Swinburne University of Technology
Melbourne, VIC2010-01
Skills
- Inventory management and cost control
- Sales strategy development
- Customer relationship management
- Team building and staff training
- Product knowledge and brand promotion
- Problem solving and negotiation
- Attention to detail in communication
- Effective communication skills
- Store layout optimization
- Market research and customer engagement
References
Anjan Tripathi
Store Manager @ IGA Piedimontes Contact: 0452071002
Email: anjn_tri@yahoo.com
Andy Ho
Duty Manager @ IGA Piedimontes Contact: 0401 939 009
Email: andiy0@hotmail.com
Timeline
Liquor Manager
Piedmontes IGA Supermarkets
2023 - Current
Business Development Manager
CM liquor
2022 - 2023
Brand Ambassador
Beam Suntory
2021 - 2022
Assistant Manager
Piedmontes IGA Supermarkets
2016 - 2021
Professional Year -
Performance Education
BBA - Accounting
University of Ballarat
Advanced Diploma - Accounting
Swinburne University of Technology