Pranaya Baniya
Darwin,NT
Summary
Enthusiastic and adaptable international student with a strong background in both barista services and sales roles. Proven ability to deliver exceptional customer service while efficiently handling diverse responsibilities in fast-paced environments. Eager to leverage language skills, cultural awareness, and a passion for service to contribute effectively to a dynamic team.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Certified Barrista
School of Coffee and Beans
03.2024 - 06.2024
- Ensured a smooth flow of service during peak hours by effectively communicating with colleagues and prioritizing tasks based on customer needs.
- Enhanced customer satisfaction by skillfully crafting and serving high-quality beverages in a timely manner.
- Collaborated with team members to create seasonal drink specials that appealed to customers'' tastes and preferences.
- Troubleshot issues with espresso machines and other equipment, minimizing downtime and maintaining seamless operations.
Affiliate Marketer
Herbal Exchange LLC
10.2023 - 03.2024
- Streamlined internal processes by implementing automated tools for reporting, tracking, and communications purposes.
- Cultivated a loyal customer base by delivering exceptional customer service through prompt responses to inquiries and proactive issue resolution.
- Worked with team to achieve sales goals for products.
Education
Bachelor's - Accounting
Charles Darwin University
Darwin07.2027
High School Diploma -
Global College of Management
Kathmandu, Nepal 09.2023
Skills
- Sales and Customer Service
- Problem-Solving Abilities
- Teamwork and contribution
- Attention to detail
- Analytical skills
Certification
- Certified Barista, "The School of Coffee Beans" - March-June 2024
Languages
English
Professional Working
Nepali
Native or Bilingual
Hindi
Full Professional
Timeline
Certified Barrista
School of Coffee and Beans
03.2024 - 06.2024
Affiliate Marketer
Herbal Exchange LLC
10.2023 - 03.2024
Bachelor's - Accounting
Charles Darwin University
High School Diploma -
Global College of Management
- Certified Barista, "The School of Coffee Beans" - March-June 2024
Similar Profiles
RIDIP SHRESTHARIDIP SHRESTHA
Barista Trainee at The School of Coffee BeansBarista Trainee at The School of Coffee Beans
Nistha ChaudharyNistha Chaudhary
Barista at The School Of Coffee BeansBarista at The School Of Coffee Beans
Nevaeh PereiraNevaeh Pereira
Barista at Beans Up Coffee (Formally Kahve Coffee)Barista at Beans Up Coffee (Formally Kahve Coffee)