Summary
Overview
Work History
Education
Skills
Strength Training, Table Tennis, Podcasts
Timeline
Generic

PRANAY SINGH MATHARU

Acton, Canberra,ACT

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Looking to contribute and become an asset for the organization.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

12
12
years of professional experience

Work History

Senior Team Leader

Waves Carwash
04.2021 - Current
  • Managed daily operations and ensured smooth flow of operations.
  • Conducted team trainings, trials and inductions, upskilled other team leaders, and ongoing mentorship to team members.
  • Handled customer grievances, damages and complaints well.
  • Customer conversions to memberships and quality delivery of services for sustainable customer relationships.
  • Regular performance reporting to concerned parties.

Driveway Attendant

Waves Carwash
09.2020 - 04.2021

Responded to customer requests efficiently and with knowledgeable assistance.

Completed given tasks with a sense of urgency and delivered high quality work.

Ensuring smooth flow of daily operations.


Operations Representative

Concentrix Daksh Services India Private Limited
06.2019 - 01.2020
  • My duties included selling HR platform along with insurance from Bayzat remotely in Dubai, maintaining work flow, lead generation and conversion to sales, customer engagement and relationship management.

Intern

M/S Pavan Nath & Associates
05.2018 - 06.2018
  • My duties included handling of accounting and book keeping work, maintenance of stocks and registers, dealing with clients.

Accounts and Operations Assistant

M/S Pavan Nath & Associates
11.2011 - 03.2016
  • My duties included handling of accounting and book keeping work, maintenance of stocks and registers, dealing with clients.

Education

Master of International Management -

The Australian National University (ANU)
Canberra, ACT

Bachelor of Commerce (Honours) -

Amity University
Noida, India
05.2019

Indian School Certificate Examination (ISC) -

The Assam Valley School
India
2011

Indian Certificate of Secondary Education (ICSE) -

The Assam Valley School
India
2009

Skills

Good command in English

Other languages known: Hindi & Punjabi

Data Analysis

Accountancy & Book-keeping

Ability to work under pressure

Adaptability and Teamwork

Writing and Interpersonal communication

Problem solving and Analytical thinking

Proficient in MS Office

Always smiling and ready to learn new skills

Strong sense of work ethics

Customer Relationship Management

Customer Complaints Resolution

Strength Training, Table Tennis, Podcasts

Love strength training. I train at the gym at least 4 days a week. Enjoy listening to podcasts and playing table tennis. 

Timeline

Senior Team Leader

Waves Carwash
04.2021 - Current

Driveway Attendant

Waves Carwash
09.2020 - 04.2021

Operations Representative

Concentrix Daksh Services India Private Limited
06.2019 - 01.2020

Intern

M/S Pavan Nath & Associates
05.2018 - 06.2018

Accounts and Operations Assistant

M/S Pavan Nath & Associates
11.2011 - 03.2016

Master of International Management -

The Australian National University (ANU)

Bachelor of Commerce (Honours) -

Amity University

Indian School Certificate Examination (ISC) -

The Assam Valley School

Indian Certificate of Secondary Education (ICSE) -

The Assam Valley School
PRANAY SINGH MATHARU