Pranee Weryyerkoo
Sydney
Summary
Proven track record in enhancing room turnover and guest satisfaction, demonstrated during my tenure at Shangri-La Sydney. Skilled in safe chemical handling and adept at managing assignments efficiently. Excelled in maintaining high safety standards, achieving a significant reduction in guest complaints. My bilingual abilities and proactive behavior modification strategies have consistently improved client and student experiences.
Overview
9
9
years of professional experience
Work History
Hotel Housekeeper
Shangri-La Sydney
05.2024 - Current
- Reported damages, maintenance problems, safety issues, and potential hazards to management.
- Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
- Replenished room supplies such as drinking glasses, bathroom items, writing supplies, and hotel brochures to make guests feel welcome and at home.
- Followed daily cleaning schedule to prepare for arrival of guests and meet deadlines.
- Vacuumed and mopped floors in guest rooms and common areas to maintain clean and tidy environment.
Freelanced Translator
OneForma
02.2023 - 01.2024
- translated several texts from EN-TH and TH-EN
Assistant Teacher
Emmanuel International Preschool
08.2020 - 10.2022
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Supported student physical, mental, and social development using classroom games and activities.
- Maintain classroom hygiene by cleaning floors, tables, chairs, toys, and toilets.
Guest Service Agent
D. The Living Chain Co., Ltd.
12.2018 - 07.2020
- Collected room deposits, fees, and payments.
- Communicated problems regarding guest rooms to housekeeping services and maintenance personnel.
Waitress
Musashi Japanese Restaurant
06.2015 - 12.2015
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Education
Bachelor of Arts - English
Chiang Mai University
Thailand05.2018
Skills
- Room turnover
- Safety Monitoring
- Safe Chemical Handling
- Assignment management
Timeline
Hotel Housekeeper
Shangri-La Sydney
05.2024 - Current
Freelanced Translator
OneForma
02.2023 - 01.2024
Assistant Teacher
Emmanuel International Preschool
08.2020 - 10.2022
Guest Service Agent
D. The Living Chain Co., Ltd.
12.2018 - 07.2020
Waitress
Musashi Japanese Restaurant
06.2015 - 12.2015
Bachelor of Arts - English
Chiang Mai University
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