Pranika
Sydney,NSW
Summary
Dedicated to supporting emotional, social and academic development of young children. Trained in developmental stages and knowledgeable about offering safe, nurturing environments to boost learning. Desire to complement education-based strategies with techniques to promote overall health and wellness.
Overview
5
5
years of professional experience
Work History
Early Childhood Assistant
Little Scribblers ELC
06.2024 - Current
- Applied play-based strategies to provide diverse approaches to learning.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Developed strong relationships with parents, conducting regular communication to keep them informed about their child''s progress and school events.
- Fostered reasoning and problem solving through active exploration games and activities.
- Maintained organized, fun and interactive classroom to help children feel safe.
Customer Care Representative
Essilor Luxottica
10.2022 - 03.2024
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Promptly responded to customer inquiries and resolved complaints to promote loyalty.
- Maintained high satisfaction score by consistently resolving first-call issues.
Customer Care Supervisor
Crust Gourment
01.2021 - 01.2024
- Trained and mentored new team members to promote productivity, accuracy and friendly customer service.
- Implemented customer service process improvements to limit wait times.
- Revised department schedules to maximize coverage during peak hours.
Barista Shift Lead
Cafe tabouli
01.2020 - 08.2021
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Greeted guests with pleasant smile and superior customer service.
- Explained goals and expectations required of trainees.
Education
Post Graduate Diploma of Early Childhood Teacher - Education
Souther Cross University
Lismore, NSW12.2024
Skills
- Curriculum Planning
- Individualized Support
- Play-Based Learning
- Organizational and Planning Skills
- Supervising Classroom Activities
- Progress Tracking and Reporting
- Safety awareness
Updated Certifications as below:
First aid & CPR, Anaphylaxis, Child protection, Food handling
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Early Childhood Assistant
Little Scribblers ELC
06.2024 - Current
Customer Care Representative
Essilor Luxottica
10.2022 - 03.2024
Customer Care Supervisor
Crust Gourment
01.2021 - 01.2024
Barista Shift Lead
Cafe tabouli
01.2020 - 08.2021
Post Graduate Diploma of Early Childhood Teacher - Education
Souther Cross University
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