Pranish Shahi
Panania,NSW
Summary
I am a highly passionate individual who thrives upon seeking new challenges through my career as a Business Analyst. My initial years of working in the business industry push me to go further in discovering more things in it. Now, I am seeking a challenging position as Business Analyst where I can employ my strong problem-solving abilities, analytical mindset, and passion for technology. With a focus on efficiency and innovation, I strive to make a positive impact on the organization's digital infrastructure and contribute to its long-term success.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Sales Assistant/Customer Service
BWS
09.2019 - Current
- Utilizing strong communication skills to engage with customers, understand their needs, and provide exceptional customer service
- Developing and maintaining accurate records of inventory and sales data, and preparing reports to assist with inventory management and accounting processes
- Conducting regular audits to ensure the accuracy of inventory levels, identifying discrepancies, and proposing solutions to address these issues
- Collaborating with the management team to identify opportunities to improve sales performance and increase profitability, and proposing strategies to achieve these goals
- Utilizing critical thinking skills to analyze sales data and identify trends and patterns that can inform business decisions
- Developing and maintaining documentation related to sales processes, systems, and requirements.
Food service attendant
Seven Hills RSL
02.2019 - 01.2020
- Provided exceptional customer service, sales, and inventory management as a food service attendant at Seven Hills RSL
- Engaged with customers, understood their needs, and recommended appropriate products or services to enhance their experience
- Managed sales transactions, processed payments, and maintained accurate inventory records with a keen attention to detail, accuracy, and record-keeping
- Collaborated with the management team to develop sales strategies and promotions to increase profitability, showcasing strong business acumen and acuity
- Conducted regular inventory audits to identify discrepancies and propose improvements
- Ensured cleanliness and organization of store environment, including regular cleaning and merchandising tasks, to provide a positive shopping experience for customers
- Projects
- During my final semester in December 2022, I assumed the role of group leader in a team of three, where we collectively undertook the development of a mobile banking website
- The culmination of our efforts resulted in the creation of a highly efficient application that facilitates swift and secure transfers between bank accounts, boasting an impressive completion time of less than a minute.
Education
Bachelor of Information Technology -
APIC College
03.2021 - 05.2022
Diploma - Business
TAFE
07.2019 - 05.2020
Certificate IV in Business - undefined
02.2019 - 05.2019
Skills
Strong analytical skillsundefined
Certification
Digital Marketing Management Professional Course
Accomplishments
Employee of the Month 2021
Refrences
Tony Drew
Store Manager
BWS Rockdale
0409710038
John
Previous Manager
Seven hills RSL
0416422507
Timeline
Bachelor of Information Technology -
APIC College
03.2021 - 05.2022
Sales Assistant/Customer Service
BWS
09.2019 - Current
Diploma - Business
TAFE
07.2019 - 05.2020
Food service attendant
Seven Hills RSL
02.2019 - 01.2020
Certificate IV in Business - undefined
02.2019 - 05.2019
Digital Marketing Management Professional Course
01-2019
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