Experienced Supervisor and Receptionist with a proven track record in managing daily operations, ensuring high standards of customer service, and maintaining efficient office procedures. Skilled in POS operations, inventory management, appointment scheduling, and financial transactions. Adept at handling customer inquiries and feedback professionally while fostering a positive work environment. Seeking a part-time position to contribute effectively to a dynamic team.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Supervisor
Little Havana
09.2023 - Current
Manage daily operations, including POS tasks and maintaining high food hygiene standards
Handle customer inquiries and feedback promptly and professionally
Handle inventory, ordering, and maintaining stock levels
Perform cash management and end-of-day reporting
Organize weekly or bi-weekly staff schedules
Maintain team communication, enhance customer satisfaction, and foster loyalty
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Receptionist
Smile Gallery Dental Wellness
04.2022 - 06.2023
Welcome and greet patients warmly, communicate appointment details effectively
Efficiently schedule and confirm appointments while managing daily schedules
Perform various office tasks including answering phones, emails, maintaining records, and processing payments
Assist in insurance claims, verify coverage, and address patient inquiries while staying updated on insurance procedures
Maintain detailed records, ensure confidentiality, comply with privacy regulations
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Maintained confidentiality of information regarding clients and company.
Education
Finance
Royal Melbourne Institute of Technology (RMIT)
Melbourne, VIC
04.2024
Bachelor of Commerce (Hons.) (Banking and Finance) -
Jagran Lakecity University
Bhopal,India
05.2023
School Certificate -
Delhi Public School
Bhopal,India
01.2019
Skills
Customer Service
Multitasking
Problem Solving
Teamwork
Attention to detail
Adaptability and flexibility
Microsoft Office
Staff Management
Inventory Control
Goal-Oriented
Certification
Food Safety (From Department of Health - Victoria State Government)
Barista (beginner level)
Responsible service of Alcohol
Microsoft Word (LinkedIn Learning)
Microsoft Excel (LinkedIn Learning)
Availability
Monday: available until 4 PM
Tuesday: unavailable
Wednesday: all-day availability
Thursday: unavailable
Friday: all-day availability
Saturday: all-day availability
Sunday: all-day availability
Languages
English
Full Professional
Hindi
Native or Bilingual
Quote
Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Supervisor
Little Havana
09.2023 - Current
Receptionist
Smile Gallery Dental Wellness
04.2022 - 06.2023
Finance
Royal Melbourne Institute of Technology (RMIT)
Bachelor of Commerce (Hons.) (Banking and Finance) -