Pranjal Khare

• Greeted patients in a warm and professional manner, ensuring a welcoming atmosphere in a busy dental clinic.
• Managed appointment bookings and confirmations using dental practice software (Dentally), optimising the daily schedule for dentists and hygienists.
• Processed payments, issued invoices, handled health fund claims, and maintained accurate financial records.
• Responded to patient inquiries via phone, email, and in person, providing detailed information on services, pricing, and treatment preparation.

Welcome and greet patients warmly, communicate appointment details effectively

Efficiently schedule and confirm appointments while managing daily schedules

Perform various office tasks including answering phones, emails, maintaining records, and processing payments

Assist in insurance claims, verify coverage, and address patient inquiries while staying updated on insurance procedures

Maintain detailed records, ensure confidentiality, comply with privacy regulations.