Prapti Gurung

Meriton Suites Bondi Junction

05.2023 - Current

Prepared and submitted reports to demonstrate staff productivity and areas of improvement.
Ensured timely completion of daily tasks, leading to an increase in positive guest feedback regarding room cleanliness.
Placed orders for housekeeping supplies and guest toiletries.
Contributed to the hotel''s reputation for excellence by consistently meeting or exceeding cleanliness benchmarks set by the brand.
Adhered to safety protocols by enforcing proper equipment usage.
Trained and mentored all new personnel to maximize quality of service and performance.
Safeguarded hotel assets through proper care of linens, furnishings, and equipment during routine cleaning procedures.
Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
Reduced linen waste and laundry costs with careful monitoring of usage and effective communication with staff members.
Conducted regular room inspections to verify compliance with housekeeping standards.
Increased employee performance through effective supervision and training.
Addressed customer feedback and complaints to maximize satisfaction.

Summary