Prasad Kolte

• Lead operations across the APAC and MENA regions, managing a team of 3 and reporting directly to the Global Head of Department.
• Oversee end-to-end client engagement, from onboarding through to matter completion, ensuring seamless service delivery.
• Support clients with legal document collection, review, and chronology preparation, culminating in the production of court-ready materials.
• Conduct platform training sessions for legal stakeholders, including juries, tribunals, and arbitrators, to ensure confident and informed usage.
• Manage billing processes, including tracking hours, preparing reports, and issuing invoices in a timely and accurate manner.
• Collaborate with the Business Development team on sales pitches and proposal creation for prospective clients.
• Continuously seek opportunities to enhance platform functionality, driving operational efficiency and improving client experience.

eDiscovery Professional

• Independently conducted tasks related to identification and collection of digital information from client environments, collaborating with client and instructing solicitor teams for seamless execution.
• Managed end-to-end requirements for complex eDiscovery and Investigations assignments, overseeing analysis, electronic processing, internal and external review (including advanced analytics), and production of digital information.
• Extensive knowledge of Relativity and Nuix eDiscovery Document Review tool

• Extensive experienced in handling team over 50 reviewers.

• Prepared and Presented Quarterly Business Review to end Clients.

• Maximized performance by monitoring daily activities and mentoring team members.

• Developed and maintained relationships with customers and suppliers through account development.

• Part of People management team to contribute to development and implementation of strategies and policies.

• Proven track record of managing team to smoothen process of return of work to achieve quality and customer service.

• Effectively trains, knows protocol, process, and subject matter thoroughly and effectively transmits knowledge to team while Onboarded new employees.

• Correctly identifies client needs and key issues which client wants team to focus on.

• Tracks project metrics and features (e.g., change in review instructions, data population, vendor issues faced, conflicting instructions received).

• Managing regulatory country/state specific compliance aspects.

• Performs random samples of team’s work; shares accuracy results; identifies weakest and strongest reviewers (typically through discussions and training sessions).

• Provides useful insight into effectiveness of searches being performed on client related deliverables.

• Point of Contact for all client related escalations and calibrations.

• Effectively trains, knows protocol, process, and subject matter thoroughly and effectively transmits knowledge to team.

• Correctly identifies client needs and key issues which client wants team to focus on.

• Tracks project metrics and features (e.g., change in review instructions, data population, vendor issues faced, conflicting instructions received).

• Assists seniors with projections and further calculates and tracks effective rate of project.

• Maintains poise during crunch situations and influences others to remain calm and positive.

• Effectively communicates relevant information to all stakeholders of the company.

• Works well with all personality types.

• Sets goals aligned with project needs for team and individual members; follows through to ensure that goals are realized.

• Exudes confidence when addressing the team and managers.

• Proactively identifies problems and solves them effectively.

• Awarded by Extra Miller/Employee of month and year award for outstanding performance.