PRASADI LIYANAGE
Summary
Dedicated psychology graduate with a solid academic foundation and hands-on research experience. Adept at applying psychological theories to real-world scenarios. Possesses a strong analytical and interpersonal skills honed through coursework. Eager to contribute to a dynamic team, leveraging a passion for understanding human behaviour to drive positive outcomes.
Overview
8
8
years of professional experience
1
1
Certification
Work History
FOH Team Member
Nando's Casual Dining Restaurant
05.2021 - Current
- Maintained energy and enthusiasm in fast-paced environment
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards
- Answered questions about store policies and addressed customer concerns
- Confirmed speed of service for all food orders while minimizing errors and complaints
- Entered orders into 'Redcat' computer system quickly and in proper sequence
- Upsold customers various beverages and desserts while regularly meeting and exceeding sales objectives.
Headspace Volunteer
04.2021 - Current
- Utilized cognitive behavioural therapy (CBT) techniques to support clients in meeting therapeutic goals
- Met with other volunteers and program leaders to discuss new service opportunities
- Developed and deepened partnerships with related organizations with similar missions
- Assisted program manager with planning and fundraising responsibilities
- Supported engaging, fun and smooth-running events by helping with organization and planning
- Spoke with community organizations to boost outreach and highlight programs successes.
Student Representative
Latrobe University
03.2021 - Current
- Attended monthly meetings with subject coordinating board and student leadership committee to discuss subject initiatives
- Maintained social media sites to communicate with members about student initiatives in the subjects
- Represented student views on matters related to the psychology subject program to discuss with the teaching staff
- Mentored students to increase satisfaction and help each engage in campus life
- Distributed information regarding advisory committee and representative programs to generate interest and participation.
Student Board Member
Australian Psychological Society (APS)
02.2021 - Current
- Consistently engaging in new findings in the psychology sector
Volunteer
Headspace
02.2020 - Current
- Enhanced community engagement by organizing and leading outreach events.
- Improved organizational efficiency by streamlining volunteer onboarding processes.
- Promoted environmental awareness with educational workshops and hands-on activities.
- Boosted fundraising efforts, securing valuable donations through targeted campaigns.
- Strengthened partnerships between the organization and local businesses to enhance collaboration opportunities.
- Mentored new volunteers, fostering a supportive and inclusive team environment.
- Assisted in grant writing endeavours to secure funding for vital organizational needs and expansion plans.
Chairman
Leo's Lions Club
03.2016 - 10.2019
- Strategised with client development team members to manage budget and synchronize volunteer efforts to boost funding initiatives
- Planned and implemented fundraising events
- Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately
- Offered friendly and efficient service to all customers, handled challenging situations with ease.
Education
Bachelor of Psychology (Honours) - Psychology
Latrobe University
Bundoora, VIC11.2023
Victorian Certificate of Eduction - Baccalaureate -
Pascoe Vale Girls College
Glenroy, VIC01.2019
Skills
- Computer literacy
- Rapport Building
- Stress management
- Customer service
- Conflict resolution
- Psychoeducation
- Research Abilities
- Data Collection
- Critical Thinking
- Empathy Development
- Training and Mentoring
- Problem-solving
- Multitasking
Additional Information
During my free time, I delve into my passion for assisting others and acquiring new skills. Presently, I am immersed in the process of learning to play the piano and rekindling my affection for languages by advancing my proficiency in Italian at Latrobe University. Additionally, I find joy in painting and consistently utilize online resources to enhance my artistic abilities. My interest in volunteering and contributing to the community blossomed during my secondary school years. I assumed the role of chairman in our school's Leo's Club, a charitable organization, where I dedicated my high school years to fundraising for disaster relief causes. Furthermore, I seized opportunities to volunteer at Plumpton Villa, a nursing home, and the Northern Hospital. These experiences highlighted my latent inclination to care for and support others. Through volunteering, I gained an appreciation for the significance of various roles in our community, recognizing how even seemingly routine tasks possess the potential to unite a community.
Groups
Headspace Volunteer, 04/2021, current, Utilized cognitive behavioural therapy (CBT) techniques to support clients in meeting therapeutic goals., Met with other volunteers and program leaders to discuss new service opportunities., Developed and deepened partnerships with related organizations with similar missions., Assisted program manager with planning and fundraising responsibilities., Supported engaging, fun and smooth-running events by helping with organization and planning., Spoke with community organizations to boost outreach and highlight programs successes.
References
- Megan Campbell, Community Awareness Officer, Headspace Craigieburn - Orygen, 0431208338, megan.campbell@orygen.org.au
- Julian Costantino, Restaurant Manager at Nando's - 0420407111
Certification
- Responsible service of Alcohol License - 2024
- Probationary Driver's License - 2023
- Working With Children Check (Volunteer) - 2026
Hobbies
- Passionate about painting, expressing creativity through various mediums and exploring the dynamic interplay of colours and forms
- Dedicated to the art of crocheting, creating intricate and finely crafted pieces that showcase both skill and attention to detail
- Devoted to journaling as a reflective practice, capturing thoughts and experiences to foster personal growth and maintain a mindful record of life's journey
Languages
Sinhala
Native or Bilingual
English
Native or Bilingual
Italian
Limited Working
Timeline
FOH Team Member
Nando's Casual Dining Restaurant
05.2021 - Current
Headspace Volunteer
04.2021 - Current
Student Representative
Latrobe University
03.2021 - Current
Student Board Member
Australian Psychological Society (APS)
02.2021 - Current
Volunteer
Headspace
02.2020 - Current
Chairman
Leo's Lions Club
03.2016 - 10.2019
Bachelor of Psychology (Honours) - Psychology
Latrobe University
Victorian Certificate of Eduction - Baccalaureate -
Pascoe Vale Girls College
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