PRASANNA KUMAR KAMBHAPU

Experienced retail operations leader with a robust background in compliance auditing, risk assessment, and store operations management across multiple locations. Proven expertise in conducting compliance audits, driving operational improvements, and ensuring adherence to legislative and company standards. Adept at delivering detailed audit reports, managing risk, and fostering strong stakeholder relationships to uphold business and safety standards

• Audit Ratings Improvement: Improved audit scores from 38% to 77% at Ampol Horsham within two months by conducting risk assessments and implementing regular compliance checks.
• Operational Cost Reduction: Achieved a 65% reduction in operational costs at the South Yarra site by introducing waste reduction initiatives and improving shrinkage control in high-risk categories.
• High Compliance Standards: Consistently achieved "High B" ratings in compliance audits across multiple Ampol locations, including South Yarra, Kilsyth, and Albert Park, over three consecutive years.
• Mock Audit Execution: Conducted mock audits across Ampol stores in Victoria, providing detailed feedback and audit trackers that helped improve compliance and retail standards by 30%.
• Risk-Based Approach: Identified key risk areas in store operations and provided actionable recommendations that minimized compliance issues and enhanced operational performance.

AUDIT & COMPLIANCE SKILLS

• Conducted mock audits and risk assessments at multiple retail locations, ensuring compliance with internal standards and industry regulations.
• Prepared detailed audit reports for senior management, outlining areas of non-compliance and providing recommendations for improvement.
• Trained staff on compliance procedures, improving overall audit performance and ensuring operational consistency across all sites.
• Successfully reduced audit-related incidents through proactive monitoring and corrective action planning.

TEAM LEADERSHIP & HR SUPPORT

• Trained and mentored Store Managers in Training (SMIT) and Assistant Store Managers (ASM) on compliance and operational standards.
• Managed HR matters, including work cover and return-to-work plans, ensuring compliance with legal and organizational requirements.