Prasanna Kumar Kambhapu
Store Manager
Clayton,VIC
Summary
Dedicated Retail Store Manager with background in staff oversight and maximizing productivity. Knowledgeable in current merchandising trends, customer needs and shrink reduction. Successful career history comprising more than 6 years.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
Work History
Retail Store Manager
Ampol Pty Ltd
Albert Park, VIC
09.2021 - Current
- Trained team members in successful strategies to meet operational and sales targets.
- Managed store organization, maintenance and purchasing functions.
- Mentored team members to enhance professional development and accountability in workplace.
- Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
- Examined merchandise to verify correct pricing and attractive displays.
- Performed nightly store and team performance audits.
Retail Multi Site Manager
Ampol Pty Ltd
Elsternwick, Rowville And Dandenong Stud Road, VIC
08.2018 - 08.2021
- Received and processed stock into inventory management system.
- Used Microsoft Word and other software tools to create documents and other communications.
- Resolved problems, improved operations and provided exceptional service.
- Led projects and analyzed data to identify opportunities for improvement.
- Used coordination and planning skills to achieve results according to schedule.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Retail Store Manger
Ampol Pty Ltd
Sandringham, VIC
03.2016 - 07.2018
- Actively engaged customers to provide general assistance and information on store merchandise.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Worked with loss prevention in monitoring shopper behavior.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Greeted customers, helped locate merchandise and suggested suitable options.
Education
Masters in Information Technology
Charles Sturt University
Melbourne, VIC 02.2016 - 11.2017
Skills
Team leadership and coaching
Maximizing profitability
Order management
Documentation expertise
Strong multi-tasking
Merchandising
Scheduling knowledge
Systems and software programs
Staff training and development
Timeline
Retail Store Manager
Ampol Pty Ltd
09.2021 - Current
Retail Multi Site Manager
Ampol Pty Ltd
08.2018 - 08.2021
Retail Store Manger
Ampol Pty Ltd
03.2016 - 07.2018
Masters in Information Technology
Charles Sturt University
02.2016 - 11.2017