Prasanth Surendran
Launceston
Summary
Dedicated healthcare professional with a strong background in delivering compassionate care and support in diverse healthcare environments. Expertise in assisting patients with daily activities, ensuring comfort, and maintaining a safe and hygienic setting. A committed advocate for teamwork and adaptability, consistently focused on achieving optimal patient outcomes. Recognized for reliability, empathy, and exceptional communication skills that foster trust and collaboration among patients and colleagues.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Extended Care Assistant
Sauthern Cross Care
02.2025 - Current
- Provided emotional support to patients and families during difficult moments, fostering a positive environment for healing.
- Monitored vital signs and communicated changes to medical staff, ensuring timely intervention when needed.
- Collaborated with interdisciplinary teams to develop personalized care plans for each patient in the extended care unit.
- Participated in ongoing professional development opportunities to stay current on best practices in extended care nursing.
- . Provide general housekeeping services to the unit including cleaning and maintenance of equipment and work areas, ensuring that work is undertaken in accordance with Infection Control Guidelines and standard operating procedures for cleaning.
- . Assist with providing catering services to patients, including the delivery of meals and as appropriate assist with feeding.
- Participate in activities pertaining to staff development, quality improvement and as required attend team and general staff meetings
- Assist nursing staff in maintaining a safe environment and provide feedback about significant changes to patients to the senior nurse in charge of the shift
- Actively participate in and contribute to the organisation’s Quality & Safety and Work Health & Safety processes, including in the development and implementation of safety systems, improvement initiatives, safeguarding practices for vulnerable people, and related training.
- Working in accordance with the approved care plan, the Health Care Assistant receives direction, support and supervision as required from the Registered Nurse or Enrolled Nurse. The Health Care Assistant is required to
- Carry out care in a proficient, caring and respectful manner, ensuring and maintaining patient wellbeing and confidentiality at all times
- · Inform the Registered Nurse of any problems and/or perceived changes observed in the patient’s condition.
- · Be flexible in the provision of care, whilst recognising own limitations, and seek assistance when necessary.
- · Maintain a courteous and positive approach to patients, family members and all members of the Multidisciplinary Health Care Team.
Health Care Assistant
Aplus Nursing
02.2024 - Current
- Assist patients to maintain their bedrooms in an orderly and clean state
- Counsel patients psychologically in order to bring about positive attitudes and to ward off depression
- Contribute to the accurate transmission of patient information by participation in daily handover meetings
- Assisted clients on matters of personal care including; toileting, bathing, dressing, for non-ambulatory, heavy or physically compromised patients
- Ensured the safe and proper lifting and transferring of clients
- Assisted individuals to perform a range of housekeeping functions and to develop their level of ability in all aspects of daily life
- Attention to detail focus is vital to ensure the highest standards of cleanliness are maintained
- Perform daily checks and initiate the appropriate action on all equipment used in the performance of duties
- Assist nursing staff if any emergency
- Assist in the implementation of new standards to provide the clients the highest quality of service
- Participate in patient care and monitoring under the direct supervision of nursing staff
- Develop and maintain knowledge of the functions of various beds, trolleys, patient support equipment and lifting apparatus
- Participate in quality assurance and training activities
- Participate in all mandatory training
- Participate in in-service training pertinent to new equipment and changes of practice
- Assist in the implementation of smoke free policy
- Responsibility for the maintenance of a clean ward environment after hours
- Assist clients with a range of personal care and daily living activities including personal grooming and hygiene, nutrition, and hydration, and lifting, repositioning and client transfers
- Remove and distribute soiled linen, soiled clothing and rubbish to the relevant collection points as required
- Assist nursing staff in the preparation of bodies for their transfer to the mortuary as directed
- Liaise with, and provide regular feedback to, health care providers within the immediate service in relation to changes in client health status
- Maintain accurate records and complete relevant documentation including client contact and daily progress notes, service activity information, work sheets, tick sheets, timesheets, and relevant statistical data
- Deliver, collect, and clean equipment and aides for clients
- Provide care in a proficient, caring, and respectful manner, ensuring and maintaining the client's wellbeing and client's/carer's confidentiality
- Report any changes to the client's wellbeing to the relevant supervisor/manager
- Take due care with property and equipment whilst maintaining a high standard of personal and environmental hygiene
- Participate in self-development and training activities
- Receive work performance feedback and evaluation from the respective Manager
- Report any malfunctioning equipment to the relevant person
- Maintain the supply of linen, non-medical supplies, and client's clothing
- Remove and distribute soiled linen, soiled clothing and rubbish to the relevant collection points as required
- Provide care in a proficient, caring, and respectful manner, ensuring and maintaining the client's wellbeing and client's/carer's confidentiality
- Comply at all times with policy and protocol requirements, including those relating to mandatory education, training and assessment.
Delivery Boy
Door Dash & Uber Eats Launceston
01.2023 - 01.2024
- Receiving online orders (For Food Delivery and Grocery shopping)
- Collecting food from restaurant
- Delivering to customer residence
- Providing good customer service and time delivery.
Health Care Assistant (Dementia & Aged care)
First call 247 Taunton Limited
11.2021 - 01.2023
- Attention to detail focus is vital to ensure the highest standards of cleanliness are maintained
- Able to identify and communicate problems
- Assist in the implementation of the “Quality Assurance Program”
- Assist in the implementation of new standards to provide the clients the highest quality of service
- Provide transportation service for movement of patients between wards, departments and specialist areas using a variety of patient transport devices
- Devise and implement interactive programs targeted at achieving each patient's individual needs and goals
- Assist patients with cooking, serving meals, housekeeping and shopping activities to ensure a healthy environment
- Counsel patients psychologically in order to bring about positive attitudes and to ward off depression
- Assist with physical and mental exercises
- Assisted clients on matters of personal care including; bathing, dressing, eating and medication
- Ensured the safe and proper lifting and transferring of clients
- Perform minor maintenance of Patient Transport Devices and Patient Aides, including patient transport trolleys and wheel chairs
- Deliver, collect, and clean equipment and aides for clients
- Report any malfunctioning equipment to the relevant person
- Establish effective relationships with clients, carers and other health care professionals and actively participate in client case conferences, team meetings and other relevant activities, including staff development
- Comply at all times with policy and protocol requirements, including those relating to mandatory education, training and assessment
- Maintain accurate records and complete relevant documentation including client contact and daily progress notes, service activity information, work sheets, tick sheets, timesheets, and relevant statistical data
- Establish effective relationships with clients, carers and other health care professionals and actively participate in client case conferences, team meetings and other relevant activities, including staff development
- Be flexible in the provision of client care and, recognising own limitations, seek assistance when necessary
- Take due care with property and equipment whilst maintaining a high standard of personal and environmental hygiene.
Education
MBA - HR & FINANCE
East West College of Management
Bangalore01.2009
Skills
- Fundamental computer proficiency
- Supportive team member
- Encouraging, positive and patient
- Confidence
- Reliable and committed
- Observant
- A good communicator
- A quick learner
- Patience, ability to respect each resident
- The Ability to Multitask, hardworking skill
- Patient care
- Dementia care
- Compassionate communication
- Personal hygiene assistance
- Feeding assistance
- Healthcare documentation
- Toileting assistance
- Time management
- Elderly care
- Daily living assistance
- Verbal and written communication skills
- Strong ethics
- Compassion and empathy
- Active listening
- Safety awareness
- Housekeeping
- Meal preparation
- Documentation
- Disability support
- Teamwork
Certification
- Certificate 111 aged care
- First Aid & CPR certificate
- Working with vulnerable people 202689139
- Dementia care
- Driving license with comprehensive insurance
Timeline
Extended Care Assistant
Sauthern Cross Care
02.2025 - Current
Health Care Assistant
Aplus Nursing
02.2024 - Current
Delivery Boy
Door Dash & Uber Eats Launceston
01.2023 - 01.2024
Health Care Assistant (Dementia & Aged care)
First call 247 Taunton Limited
11.2021 - 01.2023
MBA - HR & FINANCE
East West College of Management