Prasanth Paul Mannarukudy

• Maintained thorough records of transactions, deliveries and requests.
• Resolved issues relating to delays and parts to maintain satisfaction.
• Established clear procedures for consistent approach.
• Checked paperwork for completion and followed up to obtain additional details.
• Communicated customer complaints, requests and feedback to company management for swift resolution.
• Directly interacted with customers to deliver mail, packages and ordered goods.
• Performed routine inspection and preventive care on assigned equipment and communicated defects and needed repairs to company personnel.
• Planned and adjusted routes for changing conditions with global positioning systems (GPS) equipment to minimize fuel consumption.
• Analyzed load-related documentation and completed and accurate records.
• Conducted daily mechanical, safety and emergency equipment checks for optimal performance.
• Coordinated with customers to accomplish specific needs and deliver individualized services.
• Managed delivery schedules by communicating with both suppliers and customers.

Expeditors International Expeditors International is a provider of global logistics, transportation management and supply chain management services, based in Seattle, Washington, USA. Its various divisions, which operate in more than 100 countries, provide a broad range of services supply chain design and optimization; order management; risk management and cargo management. Transportation management for air cargo, ground, multimodal, and project cargo, and Transcon shipments. A major Non-Vessel Operating Common Carrier (NVOCC), Expeditors International provides flexible and integrated Transcon freight services

System and Process Reform:

· Led and actively participated in multifaceted projects focused on developing and implementing system and process reforms within the organization.

· Spearheaded initiatives to optimize procurement processes, resulting in a 15% reduction in procurement costs within the first year.

· Implemented inventory optimization strategies, resulting in a 20% decrease in excess stock and an increase in inventory turnover by 25%.

· Executed asset management improvements, reducing equipment downtime by 30% through preventive maintenance programs.

Operational Optimization:

· Proactively identified areas for operational enhancement and introduced innovative solutions that led to significant improvements in efficiency and cost savings.

· Implemented real-time tracking systems, reducing order processing times by 15% and improving order accuracy.

· Established lean warehouse practices, resulting in a 20% reduction in labor costs and a 10% increase in productivity.

Leadership and Management:

· Supervised and mentored a team of 25 warehouse staff, fostering a culture of continuous improvement and accountability.

· Conducted regular training and development programs to enhance the skills and knowledge of team members.

· Ensured strict adherence to safety protocols and compliance with all relevant health and safety regulations, resulting in zero workplace accidents during tenure.

Communication and Stakeholder Engagement:

· Cultivated open and effective communication channels with team members, senior management, and external stakeholders.

· Collaborated closely with suppliers and partners to negotiate favourable terms and enhance supply chain relationships, leading to a 15% reduction in procurement lead times.

· Delivered regular comprehensive reports and presentations on warehouse performance to senior management and stakeholders.

Industry-Relevant Software and Reporting Standards:

· Proficiently utilized industry-standard software, including SAP, for managing warehouse operations, tracking inventory, and generating reports.

· Ensured strict compliance with industry-specific reporting standards, maintaining meticulous records of inventory movements, procurement activities, and supply chain analytics.

SECURITY MANAGER

Administration

• Manage and operate security systems (Security, Health and Safety Portal, CCTV, intrusion alarm, access control, etc.).
• Coordinate timely completion (within 90 days) of outstanding Security Corrective Actions / Preventive Actions with appropriate parties, and communicate issues to the District Manager and Regional Security Manager/Director.
• Be a part of the District Business Review meeting to discuss securityrelated issues, concerns, and best practices.

Communication & Security Awareness

• Facilitate the development of a security-conscious mindset within the district.
• Own and report on all security-related communication with the following parties:
. Expeditors District
. Local police department
. Customers
. Service Providers
. Regional / CHQ Security and Cargo Signal Teams
. Operational Performance Standards: Cargo Security Regulations
• Ensure 100% district compliance with all local security regulations, in coordination with district compliance officers.
• Ensure 100% district compliance with all Operational Performance Standards (Expeditors Security Standards).
• Conduct Security & Safety on-boarding orientation with new Service Providers

Health and Safety Manager

Administration

• Manage implementation of all applicable local compliance to
Environmental Health and Safety procedures, laws, and regulations.
• Manage Environmental Health and Safety systems (fire alarms,
extinguishers, forklifts etc. , related Health and Safety items) as required.
• Own reporting and management of workplace safety incidents and near misses, including root cause analysis and risk mitigation.
• Coordinate timely completion within 90 days of outstanding
Environmental Health and Safety Improvement Opportunities with appropriate parties, and communicate issues to the District Manager and Regional Safety Manager/Director

Communication & Health and Safety Awareness

• Facilitate the development of an environmental health and safety conscious culture at the District
• Own and report on all health and safety related communication among the following parties:
. Expeditor's District (especially in the warehouse)
.Regional and CHQ Environmental Health and Safety teams
.Service Providers
.Customers (communicating our standards)

Operational Performance Standards

• Ensure 100% District compliance with all local health and safety regulations, in coordination with any District / external compliance officers
• Environmental Health and Safety Standards)
• Perform Risk Assessments of all facilities in order to identify hazards and mitigate risk to employees and visitors

Service Provider Manager

• Collaborate with Products & Services to identify the need for a new service provider and outline service expectations, coordinate the completion of risk assessment and facilitate the RFQ process to select the better provider.
• Ensure service provider, at a minimum, meets our compliance and operational requirements. Properly establish the service provider profile in the system, baseline KPIs, support with the mapping of processes and communicate status to respective users.
• Monitor service provider compliance and performance with standards, participate in risk assessments and conduct business reviews, develop a plan to improve all areas of execution (i.e.: DLV to DLV create, DLV to POD), promote and monitor the application of environmental practices, adherence to compliance and security standards, investment in technology, process improvement, and growing the relationship.
• Drive for continuous improvements. Highlight value of the relationship to the service provider as well as our branch (i.e.: cost savings, standards improvement) and actively participate in the preparation of the appreciation event.
• Work closely with the regional service provider manager to learn about program updates and communicate the same to branch personnel
• Work closely with DM and branch personnel to establish service expectations and measurements for new and existing service providers
• Consistently review and report on branch and service provider
performance program standards and expectations
• Ensure the service provider has a proactive focus on innovation and continued improvement
• Develop and continuously maintain Business Plan to identify Expeditors’ vision, key performance indicators, and measures for success while identifying resources needed to reach these objectives
• Maintain daily/weekly oversight of profile requirements, set metrics with service provider, always looking for areas for improvement
• Ensure all service provider GCIs are accurately set up and properly used by operations
• Conduct monthly / quarterly reviews with service providers to revisit the business plan, discuss improvement opportunities, confirm resolution to service failures, highlight successes and record notes for continued follow up
• Utilize, consult, inform, and incorporate Expeditors’ management and staff where appropriate to develop and achieve goals of joint business plan.
• Establish and monitor performance standards for all activities, escalate to DM and regional service provider manager.

Ilium is a 6,000m² fibreglass manufacturing facility built on a 10,000m2 site within the Bahrain International Investment Park (BIIP) in the Kingdom of Bahrain. Ilium manufactures and distributes fibreglass reinforcement using a new and unique process technology that has been patented

Freight Manager -

➢Handling Sea shipments from Port Khalifa as per loading procedures and formalities
➢ Negotiating transportation contracts to reduce costs and achieve maximum efficiency
➢ Providing accurate routing information to ensure that delivery times and locations are coordinated
➢ Accurately calculating total supply chain costs in relation to proposed new projects
➢ Obtaining quotes for transportation, ensuring quotes are always updated,and making cost comparisons
➢ Monitoring product import or export processes to ensure compliance with regulatory or legal requirements such as customs regulations and any necessary documentation
➢ Receiving, checking and processing on time all shipping and delivery documentation from suppliers, forwarders, clearing agents, insurance and identifying, as well as following up on any errors and/or discrepancies in order to ensure that correct and suitable documentation is received on time

➢ Following up and receiving goods, materials and/or service requests to ensure that business requirements are realized and processing requests in order to ensure items are shipped, cleared, insured and distributed efficiently and effectively

Warehouse Manager

Inventory Management:

- Maintain accurate inventory records and tracking systems.

- Oversee stock levels, reorder points, and inventory turnover.

- Implement inventory control procedures to minimize shrinkage and losses.

Warehouse Organization:

- Develop and optimize warehouse layout and storage systems.

- Ensure efficient space utilization.

- Implement labelling and signage for easy identification of products.

Staff Supervision:

- Recruit, train, and manage warehouse staff.

- Schedule and assign tasks to employees.

- Conduct performance evaluations and provide feedback.

- Ensure a safe and inclusive work environment.

Safety Compliance:

- Enforce safety protocols and guidelines.

- Conduct regular safety inspections and training sessions.

- Investigate and report workplace accidents or incidents.

Order Fulfillment:

- Oversee the picking, packing, and shipping processes.

- Monitor order accuracy and on-time delivery.

- Coordinate with other departments, such as procurement and customer service, to meet customer demands.

Quality Control:

- Implement quality assurance procedures for incoming and outgoing goods.

- Address quality issues and returns promptly.

- Ensure that products meet quality standards and specifications.

Equipment Maintenance:

- Maintain and repair warehouse equipment, such as forklifts, conveyors, and pallet jacks.

- Schedule routine maintenance and inspections.

Cost Control:

- Manage the warehouse budget effectively.

- Identify cost-saving opportunities, such as optimizing labor or reducing waste.

- Control operational expenses, including labor costs, utilities, and maintenance.

Technology Utilization:

- Implement warehouse management software (WMS) or inventory management systems for efficient tracking and reporting.

- Utilize data analytics to make informed decisions and improve processes.

Customer Service:

- Collaborate with customer service teams to address inquiries, complaints, and special requests.

- Ensure a high level of customer satisfaction through timely and accurate order processing.

Regulatory Compliance:

- Stay up to date with industry regulations, such as those related to hazardous materials or international shipping.

- Ensure the warehouse complies with local, state, and federal laws.

Continuous Improvement:

- Identify opportunities for process improvements and efficiency gains.

- Implement lean and Six Sigma principles to optimize operations.

- Monitor key performance indicators (KPIs) to track progress.

Environmental Sustainability:

- Promote eco-friendly practices within the warehouse, such as recycling and energy efficiency.

Vendor Relations:

- Manage relationships with suppliers and negotiate favourable terms.

- Coordinate inbound shipments and receiving processes.

Emergency Preparedness:

- Develop and implement emergency response plans for natural disasters or other crises.

NSA Bahrain is situated in the Kingdom of Bahrain and is home to U.S. Naval Forces Central Command (CENTCOM) and U.S. 5th Fleet. NSA Bahrain provides Operational Support to U.S. and Coalition Forces operating throughout the CENTCOM area of responsibility, ensuring security to ships, aircraft, detachments, and remote sites

➢ Plans, coordinates and executes port operations to include preparing cost estimates on upcoming port operations
➢ Compiles, reviews, and prepares correspondence and messages for the 831st Trans Bn on transportation matters.
➢ Manages the documentation of Department of Defence cargo in CENTCOM AOR and the command's budget.
➢ Advises contracting officers of cost effective transportation methods to be employed in specific contracts.
➢ Monitors the movement of hazardous cargo and conventional munitions to and from Southwest Asia.
➢ Manages all aspects of shipping, routing procedures for shipments under
battalion AOR.
➢ Oversees the duties of civilians and military personnel within the terminal

Aramex is a leading global provider of comprehensive logistics and transportation solutions. Established in 1982, The company rapidly evolved into a global brand recognized for its customized services and innovative multiproduct offering. Zain, a leading Telecom Service provider in Bahrain required high level & sensitive supply chain distribution services for its Telecom & non telecom products. I have been handling the inbound & outbound operations of for Zain Telecom Bahrain which includes

➢ Processing Shipment Order (So), Picking The Order & Shipping The Order
➢ Monitoring & measuring Space Utilization, Items Movements Analysis,
Monthly Production Reports (MPR)
➢ Checking for discrepancies & damages handling Supervision of incoming & outgoing stocks
➢ Responsible for Inventory Management and Control by creating Advance Shipping Notices & Shipping Orders.
➢ Maintaining & Reporting monthly cycle counts as per client requirements
➢ Sending Pre-alerts, Physical Receiving Of The Shipment, Finalizing The Receipt for the client on case by case basis
➢ Processing Shipment Order (So), Picking The Order & Shipping The Order Achievement
➢ Introduced a structured format for outbound operations
➢ Achieved product delivery within minimal time deliverance
➢ On time Structured Stock Counts have resulted to provide on time Stock data for Zain during Audits.
➢ Have received training on development courses from Aramex
➢ Was able to deliver better ways of improving the day to day operations to increase labor output.
➢ Bought various Business concepts like Elahiya Advertising which distributes gifts for its prospective clients.