Summary
Work History
Education
Skills
Timeline
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Surakshya Chhetri

Hornsby,NSW

Summary

Dynamic and customer-focused professional with a proven track record at Coles, where I excelled in delivering top-notch customer service and handling high call volumes with efficiency. Skilled in data entry and complaint resolution, I consistently achieved high customer satisfaction, showcasing my ability to address customer needs promptly and effectively.

Work History

Customer Care Representative

Coles
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Managed high call volume with exceptional professionalism and efficiency.
  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Assisted call-in customers with questions and orders.

Education

Diploma - Commerce

Aims Collage
Butwal, Rupandehi
06.2019

Skills

  • Customer Service
  • Inbound Customer Service
  • Data Entry
  • Call center experience
  • Complaint Handling

Timeline

Customer Care Representative

Coles

Diploma - Commerce

Aims Collage
Surakshya Chhetri