Prashant Poudel
Summary
Experienced retail professional with a strong focus on delivering exceptional customer service and collaborating effectively within a team. Skilled in handling sales transactions, managing merchandise, and assisting customers in selecting the perfect products to enhance their shopping experience. Recognized for adaptability and reliability in fast-paced environments, consistently surpassing sales targets. Possessing excellent interpersonal skills, with a natural ability to build rapport and foster positive customer relationships.
Overview
4
4
years of professional experience
Work History
Retail Assistant
Farmer Jack's
10.2023 - Current
- Experienced storeman.
- Experienced working in grocery department as well as meat and seafood department.
- Demonstrated flexibility by adapting to various roles within the retail environment as needed.
- Balanced multiple tasks simultaneously during peak times without compromising quality of service.
- Maintained a well-organized stockroom, ensuring easy access to products for retail staff.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
Retail Assistant
Concept Retail Solutions
05.2022 - 09.2023
- Worked well independently and on a team to solve problems
- Create merchandise displays and placed / maintained throughout the store
- Maintaining track inventory.
- Enhanced customer satisfaction by providing attentive service and addressing concerns promptly.
Teacher
Swarnim Tara Vidya Sadan
10.2020 - 04.2022
- Boosted student engagement by incorporating hands-on activities and group projects into lesson plans.
- Provided individualized support and targeted instruction for struggling students, resulting in improved performance and increased confidence.
- Maintained a positive classroom environment by fostering mutual respect and open communication between students and teacher.
- Trained and developed students' skills in word-processing, spreadsheet and database programs.
Education
Advance Diploma - Civil Construction Drafting
Australian College of Management And Innovation
Perth, WA09-2025
Diploma - Civil Construction Drafting
Australian College of Management And Innovation (ACMI)
Perth, WA12-2024
Certificate IV - Information Technology
Sydney Metro College
Sydney, NSW04-2023
Skills
- Quick learning
- Customer assistance
- Patience and empathy
- Time management capabilities
- Critical thinking
- Microsoft office usage
- Problem-solving
- Teamwork and collaboration
Languages
Nepali
Native or Bilingual
English
Full Professional
Interests
- Road Trips
- Virtual Reality
- Soccer
- Photography
- Music
Timeline
Retail Assistant
Farmer Jack's
10.2023 - Current
Retail Assistant
Concept Retail Solutions
05.2022 - 09.2023
Teacher
Swarnim Tara Vidya Sadan
10.2020 - 04.2022
Advance Diploma - Civil Construction Drafting
Australian College of Management And Innovation
Diploma - Civil Construction Drafting
Australian College of Management And Innovation (ACMI)
Certificate IV - Information Technology
Sydney Metro College
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