Summary
Overview
Work History
Education
Skills
Interest and Hobbies
Reference
Timeline
Generic

Prashant Vaghela

Campbelltown,SA

Summary

Sales Management Professional with 14 Year track record of exceeding company's expectations and sales goals. Exceptional communication skills, numerically savvy and skilled negotiator. True problem solver and visionary leader.

Overview

15
15
years of professional experience

Work History

Telesales Consultant

Optus
Adelaide, South Australia
04.2012 - Current
  • Handled Inbound / Outbound telephone calls from Existing and New customers.
  • Provide Unique Customer Experience
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Used active listening and relationship-building skills to assess customer needs, build rapport and connect with viable solutions.
  • Engaged customers to understand product and service needs, providing demonstrations and using persuasive techniques to build product value.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Contributed to team efforts by successfully accomplishing and exceeding daily sales goals.
  • Assisted in training of new hires on organizational procedures, policies and sales techniques.

Sales Representative

TSA Telco Group
Adelaide, South Australia
11.2008 - 04.2012
  • Contacted new and existing customers to outline benefits of products..
  • Identified and approached potential customers by generating leads, setting appointments and conducting site visits.
  • Interacted with customers to understand particular needs and identify products and services best suited to helping in achieving goals.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Collaborated with other sales team members to share selling strategies and gain new insights.
  • Trained and supported new sales representatives.

Education

MBA - Marketing/Finance

Dharmsinh Desai Institute of Technology
Nadiad,Gujarat-India
05.2004

Bachelor of Engineering - Chemical Engineering

Dharmsinh Desai Institute of Technology
Nadiad,Gujarat-India
05.2002

Skills

  • Product and Service Understanding
  • System Knowledge
  • Negotiation and Persuasion
  • Consumer Behavior
  • Reliable and Punctual
  • Verbal and Written Communication
  • Upselling and Cross Selling
  • Mentoring and Coaching
  • Customer Service
  • Adaptability and Dependability
  • Issue Resolution
  • Problem-Solving
  • Team Management
  • Work Planning and Prioritization

Interest and Hobbies

Playing and Watching Cricket, Watching Movies and Football, Traveling

Reference

Giovanni Hernandez (Business Telesales Team Leader) - Optus

Contact No:0400888662

Timeline

Telesales Consultant

Optus
04.2012 - Current

Sales Representative

TSA Telco Group
11.2008 - 04.2012

MBA - Marketing/Finance

Dharmsinh Desai Institute of Technology

Bachelor of Engineering - Chemical Engineering

Dharmsinh Desai Institute of Technology

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Prashant Vaghela