Prashanth Reddy Goli
BRISBANE
Summary
Dedicated Claims Management Officer with a Master of Computer Science from Victoria University, Brisbane. Combines strong claims administration and customer service experience with technical knowledge in computer networks, Cisco technologies, systems administration, and data management. Experienced in stakeholder engagement, problem-solving, compliance, and process improvement. Holds a valid Australian Driver Licence, Subclass 485 Visa valid until January 2029, and is willing to relocate to designated or regional work locations across Australia.
Overview
1
1
Certification
1
1
year of professional experience
Work History
Claims Adjuster
Iag
BRISBANE
01.2026 - Current
- Evaluated insurance claims for accuracy and compliance with company policies.
- Communicated with policyholders to gather necessary claim information.
- Reviewed documentation to determine claim eligibility and coverage limits.
- Collaborated with internal teams to resolve complex claims issues promptly.
- Documented claim findings in the company's management system effectively.
- Assisted in training new staff on company procedures and systems.
- Maintained detailed records of all claim-related communications and actions taken.
- Investigated insurance claims, reviewed coverage and liability, prepared reports and recommended payment or denial of claims.
Education
Master of Science -
Victoria University
Brisbane, QLD11-2025
Bachelor of Science - Computer Science
Gitam University
Hyderabad 06-2020
Skills
- Claims investigation
- Risk assessment
- Property adjusting
- Microsoft applications skills
- Microsoft teams
- Customer service
- Team collaboration
- Effective communication
Languages
English
Full Professional
Hindi
Full Professional
Telugu
Native/ Bilingual
Certification
- Australian drivers License
Timeline
Claims Adjuster
Iag
01.2026 - Current
Master of Science -
Victoria University
Bachelor of Science - Computer Science
Gitam University