Pratham Gupta
Burwood
Summary
Outgoing Volunteer providing experience helping non-profit organization with daily tasks and needs. Friendly and helpful when assisting employees and visitors requesting services. Driven by cause to work diligently to accomplish measurable impact.
Overview
1
1
year of professional experience
Work History
Volunteer
Deakin Student Services
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
Customer Service Representative
Macdonald And Associates
09.2022 - 01.2024
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Kitchen Hand
Indian Store
05.2023 - 12.2023
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Education
License -
Aveta
Melbourne, VICBachelor's in Software Engineering Honor's - Information Technology
Deakin University
10.2024
Skills
- Positive Attitude
- Teamwork and Collaboration
- Organized and Efficient
- Attention to Detail
- Team Collaboration
- Leadership Qualities
- Flexible Schedule
Languages
English
Timeline
Kitchen Hand
Indian Store
05.2023 - 12.2023
Customer Service Representative
Macdonald And Associates
09.2022 - 01.2024
Volunteer
Deakin Student Services
License -
Aveta
Bachelor's in Software Engineering Honor's - Information Technology
Deakin University
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