PRATHAM GUPTA
Burwood,VIC
Summary
Coordinated Security Supervisor with 1 year of experience providing exceptional security detail and supervision for highly valuable corporate assets. Diligent and collaborative facilitator of comprehensive security system with expertly trained personnel and deliberate preventive measures. Exceptional provider of practical on-the-job training for new and sustaining security personnel.
Overview
2
2
years of professional experience
Work History
Volunteer
Deakin Student Services
- Assisted with special events and programs
- Maintained clean, neat, and operational facilities to serve program needs
- Supported engaging, fun, and smooth-running events by helping with organization and planning
- Used strong interpersonal communication skills to convey information to others.
Security Supervisor
Palais Theater
09.2023 - Current
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
Security Officer and Supervisor
Marvel Stsadium
09.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Security Officer
Festival Hall
10.2023 - Current
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Provided escorts for visitors as needed throughout the facility.
- Maintained accurate logs of all security related activities.
- Assisted with crowd control during large events held at the facility.
Security Officer
Melbourne Exhibition Center
01.2024 - 09.2024
- Reported suspicious activities and persons to law enforcement.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Security Officer
Queen Victoria Market
07.2024 - Current
- Evaluated the effectiveness of existing security measures by conducting regular audits on systems, processes, and incident reports to identify areas for improvement.
- Conducted pre-employment background checks on prospective hires as part of the organization''s commitment to maintaining a secure workforce environment.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Completed full building and grounds patrols to spot and investigate concerns.
Security Officer
Maroondah Hospital
01.2024 - 09.2024
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Issued access cards to authorized personnel to monitor access points.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Security Officer
JB Hi-Fi, OfficeWorks
09.2023 - 07.2024
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
- Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
- Issued access cards to authorized personnel to monitor access points.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
Security Officer
Henkel
09.2024 - Current
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Customer Service Representative
Macdonald And Associates
09.2022 - 01.2024
- Handled customer inquiries and suggestions courteously and professionally
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Kitchen Hand
Indian Store
05.2023 - 12.2023
- Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads
- Maintained a well-organized work area by consistently cleaning surfaces and organizing supplies
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Education
Bachelor's in Software Engineering -
Deakin University
10.2024
Security License -
Aveta
10-2023
Skills
- Crime Prevention
- Shift work experience
- Interior and exterior patrol
- Physical Fitness
- Military experience
- CCTV Monitoring
- Team Leadership
- Staff Management
- Security personnel training
- Emergency Response
- Access Control
- Risk Analysis
- Site Visits
Timeline
Security Officer
Henkel
09.2024 - Current
Security Officer
Queen Victoria Market
07.2024 - Current
Security Officer
Melbourne Exhibition Center
01.2024 - 09.2024
Security Officer
Maroondah Hospital
01.2024 - 09.2024
Security Officer
Festival Hall
10.2023 - Current
Security Supervisor
Palais Theater
09.2023 - Current
Security Officer and Supervisor
Marvel Stsadium
09.2023 - Current
Security Officer
JB Hi-Fi, OfficeWorks
09.2023 - 07.2024
Kitchen Hand
Indian Store
05.2023 - 12.2023
Customer Service Representative
Macdonald And Associates
09.2022 - 01.2024
Volunteer
Deakin Student Services
Bachelor's in Software Engineering -
Deakin University
Security License -
Aveta
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